Roby casino is a new operator having opened its doors in 2024. Our team of experts assessed everything this site has to offer in October shortly after publishing reviews for Nalu Casino and Instant Casino.
Most Memorable Moments at Roby Casino
$500 Bonus + 200 Free Spins, 4 Promotions, and Various Tournaments
One of the first things we do is look at the welcome bonuses offered by online casinos. During our Roby casino review we took a close look at all the bonuses and promotions available for both new and regular players and we have detailed the information on both of these in the sections below.
When we checked the "Promotions" section of this online casino, we found all its promotional offers, including those dedicated to sports. Upon verification, it became clear that new sign-ups are entitled to a Roby Bonus of $500 + 200 free spins + 1 Crab bonus. This is a 100% match bonus which we feel is quite generous especially with the addition of the free spins. Existing players, on the other hand, can enjoy 4 other bonuses when they play at Roby, exchange points, and benefit from an interesting VIP program.
$500 + 200 Free Spins + 1 Crab Bonus for New Players
By creating an account on Roby Casino and making your first deposit, you receive a welcome bonus of 100% up to $500 + 200 free spins + 1 Crab bonus. Below are the terms and conditions that apply to this sign-up offer.
- Minimum Deposit: Crab Bonus ($10) and $500 Bonus + 200 free spins ($20).
- Wagering Requirements: 200 Free Spins Bonus (40x) and $500 Bonus (35x).
- Validity Period: 10 days
- Maximum Withdrawal: $100
- Maximum Bet: $5
The 4 Bonuses for Returning Players at Roby Casino
Once registered and after benefiting from the welcome bonus, players can also take advantage of the following Roby casino offers:
- Weekend Bonus of $700 + 50 Free Spins: By making their first deposit each week from 12:00 AM on Friday until 11:59 PM on Sunday, players can claim this offer. A minimum deposit of $20 qualifies for a 50% bonus up to $700. To receive the additional 50 free spins, players must deposit at least $50.
- Weekly Bonus of 50 Free Spins: Available each week from Monday to Thursday, this reload bonus is granted for a minimum deposit of $20. It is available for 7 days, and its wagering requirement is 40x.
- Live Cashback of 25% Up to $200: This cashback bonus is available on losses incurred while playing live games. The casino allows players of all VIP levels to recover 25% of lost funds. This bonus is available from Monday to Sunday and has a wager of just 1x. The minimum cashback amount is $5.
- Weekly Cashback of 15% Up to $3,000: This promotion is only available to players in the top three VIP levels. It has a wager of just 1x and is only valid for losses incurred on games in the "Casino" section. The minimum cashback amount, like the previous offer, is $5.
5 VIP Program Benefits and 5 Ongoing Tournaments
When reviewing the VIP Levels section at Roby, we found that the most loyal members enjoy the range of benefits in the list below. These are average and if you are looking for the best VIP program in the industry, we recommend playing at sites that are members of the Casino Rewards Group. This group offers a loyalty program like no other which includes the benefits below as well as exclusives like the TOYL Sweepstakes and a VIP Jackpot that you can win 5 times per day.
- Personal VIP Manager
- Higher withdrawal limits
- Personalized offers
- VIP Cashback
- 24/7 Live Chat access
At the time of our review, up to 5 tournaments are also running on this online casino. Prize pools of up to $2,000,000 are up for grabs. These competitions will expire within 20 days from our review date. To avoid missing out, check the "Active" section of the tournament area on this casino regularly.
Coin Exchange Shop and Crab Bonus
This casino allows its members to exchange coins for cash bonuses, free spins, or Crab bonuses. For instance, 1,300 coins can be exchanged for up to $300 or 100 free spins for 500 coins. How can you earn coins? Every time you make a deposit, the casino adds 5% of the amount to your coin balance. As for the Crab bonus, you can access it with a $20 amount. It lets you win money or free spins by grabbing items with a crab claw in a fun mini-game.
Roby Casino: General Terms and Conditions to Follow
Before enjoying the services of Roby online casino, it's important to be aware of the general terms and conditions that govern them. Our team has carefully reviewed them to reveal the most essential points you need to know.
- Player Account Management: A player can only create one account. It cannot be sold or transferred to another person, and vice versa. Players can request self-exclusion or block their account at any time by contacting customer service. Players must be at least 18 years old to open an account.
- Betting and Fraud on Gambling: Once placed, a bet cannot be canceled by the player. However, the casino reserves the right to cancel or refuse a bet if necessary. It is not responsible for any losses or damages resulting from gambling. The casino can permanently block a player's account or cancel any winnings or balance if there is reasonable suspicion of fraud. It also reserves the right to contact relevant authorities regarding illegal activities.
- Bonuses and Promotions: Roby casino reserves the right, at its sole discretion, to refuse, cancel, or suspend a bonus or even limit a player's participation in a promotion or tournament. To use an active bonus, the player must first exhaust their Real Money Balance. In the event of disputes regarding bonuses or promotions, the casino's decision is final and non-negotiable.
- Account Balance, Deposit, and Withdrawal: The player must never consider their balance as a bank account. The balance does not benefit from any guarantee or insurance. When the player makes a deposit, they authorize the casino to debit their account for any fines or charges related to their activities. Refunds are not available if the deposit amount or part of it has been used to place a bet. Withdrawals are processed using the same payment method used for the deposit, wherever possible.
A Catalog of 9,000+ Games to Explore at This Casino
Our evaluation of Roby casino's game library revealed a portfolio of 9,000+ games provided by 75+ developers. Unsurprisingly, we found industry giants like NetEnt, Play'n GO, Playson, Evolution, and BetSoft among them.
Top Featured Games Not to Miss in 2024
Roby's game library is organized into various sections, including a "Popular" category where we found trending games at the casino. Here's our top 5 list that we recommend:
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Le Bandit - Hacksaw Gaming
- RTP: 96.34%
- Bet Range: $0.10 - $100
- Jackpot: 10,000x the bet
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Gonzo's Quest - NetEnt
- RTP: 95.97%
- Bet Range: $0.20 - $50
- Jackpot: 2,500x the bet
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Tome of Madness - Play'n GO
- RTP: 96.59%
- Bet Range: $0.10 - $100
- Jackpot: 2,000x the bet
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RIP City - Hacksaw Gaming
- RTP: 96.22%
- Bet Range: $0.10 - $100
- Jackpot: 12,500x the bet
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Aviator - Spribe
- RTP: 97%
- Bet Range: $0.10 - $100
- Jackpot: 1,000x the bet
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Reactoonz - Play'n GO
- RTP: 96.51%
- Bet Range: $0.20 - $100
- Jackpot: 4,570x the bet
Enjoy a Collection of Over 7,500 Slots
The slots category dominates the game library at Roby Casino. It offers a vast selection of 7,500+ slot machines, catering to all preferences in terms of graphics, themes, bonus features, and much more. Try your luck on the following games. You can play slots for free in demo mode once you create an account.
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Devil's Treasures (New) - Ela Games
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Blood Suckers 2 - NetEnt
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Book of Shadows - Nolimit City
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Solar Queen - Playson
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Bamboo Rush - BetSoft
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Multifly! - Yggdrasil
Roby Casino Also Offers Table Games, Video Poker, and More
In the "Table Games" section, we found a diverse range of games, including blackjack, baccarat, roulette, and poker. This section also includes several video poker, bingo games, and more. Below are the details:
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36+ Free Blackjack Games
- European Blackjack
- Double Exposure Blackjack MH
- Single Deck Blackjack
- Multihand Blackjack
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54+ Free Roulette Games
- Classic Roulette
- French Roulette
- Premium American Roulette
- European Roulette
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16+ Baccarat Games
- Baccarat
- Baccarat No Commission
- Mini Baccarat
- Baccarat Supreme
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15+ Poker Games
- Trip Card Poker
- Oasis Poker
- Triple Edge Poker
- Caribbean Hold'em
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19+ Video Poker Games
- Joker Poker
- Jacks or Better
- Double Double Bonus Poker
- Jacks or Better Multi-Hand
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Other Game Categories
- Dice
- Aviator
- Plinko
- Craps
370+ Live Dealer Games Available at Roby Casino
Fans of live dealer games will find plenty to enjoy at this online casino. After exploring the "Live Casino" section, accessible via the left-side menu, we discovered 370+ live games. Here are our recommendations for games to try in 2024:
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Live Table Games
- Classic Free Blackjack - Evolution Gaming
- Lightning Roulette - Evolution Gaming
- Royal Riches Roulette - Bombay Live
- Speed VIP Blackjack - Evolution Gaming
- Baruto Baccarat - Bombay Live
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Game Shows
- Crazy Time - Evolution Gaming
- Dream Catcher - Evolution Gaming
- Monopoly Big Baller Live - Evolution Gaming
- Funky Time - Evolution Gaming
- Mega Ball - Evolution Gaming
Don't Miss the Jackpot Games!
For those chasing big prizes, the casino offers 1,250+ jackpot games spanning all categories. If you want to win big at Roby, try your luck on the games listed below. Fans of the Mega Moolah series may be a little disappointed as the only one available is Break da Bank Again Mega Moolah. If these are the games you'd like to play you might like to read our Zodiac casino review. You'll get 80 free spins when you sign up and deposit just $1.
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Jackpot Raiders - Yggdrasil
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Temple Tumble 2 Dream Drop - Relax Gaming
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Age of the Gods: Mighty Midas - Playtech
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Bell of Fortune - Play'n GO
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Holmens Stolen Stones - Yggdrasil
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777 Super Strike - Red Tiger
Roby Casino: Is It Compatible with Mobile Devices?
After checking, we found that Roby Casino is accessible from both iOS and Android mobile devices. It's clear that the management made sure to design it using HTML5 technology, allowing players to enjoy it anywhere. We tested it on a smartphone as well as a tablet to provide our feedback on its performance. Here's what we found.
- 100% up to $500 + 200 free spins + 1 Crab bonus
- Exchange shop available
- Minimum withdrawal of $10
- Over 10 payment processors for deposits
- Over 300 live games
- Over 7,500 slot machines
One of the first things we noticed upon logging into Roby Casino is the download icon right next to the URL, as well as the "APP install and play" badge located below the hamburger menu. By clicking on both, we discovered that the casino offers the option to install a shortcut on your home screen. If you have an iOS or Android device, here's how to do it.
- Go to Roby Casino via a web browser search;
- Click on the download icon (iOS) or the three vertical dots (Android) to open the options menu;
- Select "On the home screen" (iOS) or "Add to home screen" (Android);
- Rename the shortcut if needed, then click "Add" to install it for quicker access to the casino.
The main advantage of this over the browser version is speed. With a shortcut on your home screen, accessing Roby Casino becomes faster and easier. We tested this method, and our conclusion is clear: the offers and services remain identical whether you access the casino via the browser or the shortcut.
Deposit and Withdrawal: Steps to Follow, Processors, and Associated Limits
Roby Casino has carefully created the "Deposit" and "Withdrawal" sections to guide players who wish to perform these operations. You can access them by clicking on the pink cashier icon or on the Payment section, located at the bottom of the homepage. Upon review, our team found that the casino accepts a variety of payment methods and offers reasonable limits for both deposits and withdrawals. The details are listed below.
Steps, Fees, and Limits for Depositing
Once logged into your player account, if you wish to deposit money, follow these steps.
- Access Your Wallet: Click on the pink cashier icon located in the top right corner. By clicking on the "Payment" section, you will also be redirected to your wallet.
- Select a Payment Method: In your wallet, the casino offers you more than 8 payment methods to choose from. Select the one that suits you by clicking on the "+" icon.
- Enter the Deposit Amount: The casino suggests predefined amounts you can select with one click. However, you can also manually enter the desired amount in the designated field or adjust the amount using the "-" and "+" buttons. To proceed to the next step, click "Deposit."
- Enter Payment Details: The required payment details vary depending on the chosen processor. For example, if you choose the MiFinity e-wallet, you'll need to log in to your eWallet to complete the transaction.
- Confirm the Transaction: To finalize the transaction, click the pink "Deposit" icon. Within moments, your player account balance will automatically be updated.
We found that no fees are charged on deposits. The minimum and maximum limits are listed below.
- Mastercard: $20 - $2,000
- Paysafecard: $20 - $1,000
- Jeton: $20 - $5,000
- MiFinity: $20 - $2,500
- Binance Pay: $20 - $440
- Tether: $20 - $5,000
- Bitcoin: $30 - $5,000
- Litecoin: $20 - $5,000
- Dogecoin: $20 - $5,000
Steps, Fees, and Limits for Withdrawing
When you're ready to withdraw funds from this casino, just follow these steps to complete the process.
- Access Your Wallet: Click the pink cashier icon in the top right corner to access your wallet. You can also click on the "Payment" section located at the bottom of the homepage.
- Go to the "Withdrawal" Section: Once in your wallet, you'll land on the page dedicated to deposit payment methods. Click on the "Withdrawal" tab to see the available withdrawal options.
- Select the Payment Method: You can choose from 9 payment methods to withdraw money from the casino. Select one by clicking the "+" icon.
- Enter the Amount: As with deposits, the casino suggests predefined amounts that you can select with one click. You also have the option to manually enter the amount or adjust it using the "-" and "+" buttons. Proceed to the next step by clicking "Withdraw."
- Finalize the Transaction: Depending on the selected payment method, you will need to provide additional information. Follow the subsequent instructions to complete the withdrawal request.
Like deposits, no fees are charged by the casino for withdrawals. However, the terms and conditions state that the processing of this operation may take up to 3 business days. Below are the limits for each accepted payment method.
- CC Bank Transfer: $10 - $1,000
- Visa: $10 - $3,000
- Mastercard: $10 - $3,000
- Bank Transfer: $10 - $5,000
- Jeton: $10 - $2,500
- Tether: $10 - $5,000
- Bitcoin: $60 - $5,000
- Litecoin: $10 - $5,000
- Dogecoin: $10 - $5,000
Create an Account on Roby Casino in 5 Easy Steps
- Click on "Sign Up": Through your device's web browser, go to Roby Casino. Once on the homepage, click on the "Sign Up" icon located in the top right corner or the "Sign Up Now" button under the welcome bonus.
- Select Your Bonus: On the new page that opens, you need to choose whether to claim the welcome bonus or not. To do this, simply check the first box where the offer is mentioned. If you do not wish to claim it, click on the "I don't want the welcome bonus" option. To move to the next step, press the pink "Select" button.
- Provide Your Email Address and Password: After clicking "Select," you will be redirected to a page where you must provide your email address and create a password. Then, check the box to confirm that you are at least 18 years old. Don't forget to read and accept the casino's terms and conditions before proceeding. To complete this step and move forward, click "Next Step."
- Enter Your Personal Information: Here, you'll need to fill in some of your personal details in the required fields. This includes your first and last name, date of birth, city, and phone number.
- Confirm Your Registration: Once all your personal details are entered, click the red "CREATE ACCOUNT" button to finalize your account creation. This will redirect you to the payment methods page for deposits. You can either make a deposit immediately or close the window to do it later.
The 4 Steps to Log In to Your Roby Account
If you already have a player account on Roby Casino, simply follow these 4 steps to access it and enjoy its services.
- Access the Casino: From your computer or mobile device, search for "Roby Casino" in a web browser and click on the official link https://robycasino3.com/en/ to access it.
- Choose Your Language: The homepage and sections will be displayed in English. To switch to another language, scroll down and click on the "English" tab, located to the left of the "Live Chat" button. Several options will appear allowing you to select what you want, for example, French.
- Click on "Log In": Back on the homepage, click on "Log In" located to the left of the "Sign Up" icon. You'll also find it just below the welcome bonus.
- Enter Your Credentials: In this final step, you must provide your email address and the password for your player account, then click "Log In" again to access your account.
Roby Casino: Licensing, Responsible Gaming, and Security
Playing in a secure and trustworthy environment is a top concern for players. Understanding this, we took the time to verify whether Roby operates legally with an official license, if it uses a reliable security protocol for protecting private data, and if it provides an effective responsible gaming policy. Our findings are detailed in the sections below.
Does Roby Casino Have an Official License?
After checking, our team found no gaming license for this casino. Surprised, we contacted the agent Luana via Live Chat. She advised us to email [email protected], explaining that this information cannot be disclosed via chat.
We sent an email and received the following response: "Your request (19019499) has been received and is being reviewed by our support team." As of now, we have not yet received a reply. Once customer service responds, we will update this section to inform you whether this casino holds an official license or not. If you would prefer to play at a fully licensed and regulated casino we recommend taking a look at Golden Tiger casino which holds licenses in the UK, Malta, and an Ontario iGaming license.
Responsible Gaming Policy at This Casino
We reviewed the "Responsible Gaming" section of this casino and found that it provides tools to help players maintain control and view gaming as a way to relax. First, it offers 6 tips to help prevent gambling addiction. Additionally, players have access to 13 questions they can ask themselves if they fear that gambling is negatively affecting their lives or the lives of their loved ones.
In the same section, Roby Casino also offers three organizations players can contact for assistance in case of gambling addiction. These are:
- GameCare: https://www.gamcare.org.uk/
- Gamblers Anonymous: https://www.gamblersanonymous.org.uk/ or 0845 6000 133
- Gambling Therapy: https://www.gamblingtherapy.org/
Furthermore, Roby Casino restricts access to users aged 18 and over and recommends keeping login details safe from minors. It also offers parents parental control solutions via filtering tools available at https://www.netnanny.com/.
Security System for Protecting Private Data
To discover the security protocol used by this casino, our team reviewed the "Security" section of the "Privacy Policy". Roby mentions that it uses the TLS 1.2 encryption system to protect confidential data. This protocol ensures the encryption of personal information when transmitted over the internet. Roby Casino also guarantees that this data is stored on encrypted hard drives to prevent theft. Their processing also complies with the legal texts established under the GDPR.
Player Reviews and Complaints
Players can provide feedback on Roby Casino's services by contacting support via email at [email protected]. Messages are addressed within a maximum of 5 business days. The casino is not obligated to respond to every review.
For complaints, players must first contact customer support at the same email address. If further action is required, a new detailed complaint must be sent to [email protected]. The casino promises to respond within 10 days of receiving this complaint.
Is Roby Casino's Customer Support Professional and Responsive?
To evaluate Roby Casino's customer support, we explored the Help Center, accessible via the hamburger menu. We found that it offers two main communication channels to assist members: Live Chat and email support.
Additionally, this casino provides players with a well-structured FAQ section, covering various service categories such as bonuses, promotions, deposits, withdrawals, and more. Upon review, we found these FAQs particularly helpful.
We then tested both available communication channels, and here are our observations regarding their efficiency in terms of availability, speed, courtesy, professionalism, and more.
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Email Support
Unfortunately, we were unable to get direct responses via email support. Each of our messages received an automatic reply stating: "Your request (19019499) has been received and is being reviewed by our support staff." No follow-up or personalized response was provided, which limits our evaluation of this communication channel. Here are some of our observations.
- Email: [email protected]
- Availability: 24/7
- Main Language: English
- Available in multiple languages: ❌
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Live Chat
Unlike our email support experience, our Live Chat test went smoothly. We interacted with an agent named Elisse, and the conversation was fluid and pleasant. However, one notable downside was the response time, which could be improved. Additionally, the queue position often forced us to wait 3 to 4 minutes before connecting with an agent. Here are our detailed observations based on various evaluation criteria.
- Accessibility: Click on the Live Chat icon
- Availability: 24/7
- Main Language: French
- Available in multiple languages: 💯✅
- Response Time: 1 minute on average
- Quality of Responses: Good 💯✅
- Courtesy: ✅
- Bot or AI: ❌
Other Reviews and Overall Rating for Roby Casino
Other guides have also reviewed the services offered by this casino. Based on the quality of these services, they have assigned an overall rating. In the table below, our team provides an overview.
FAQs
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How much do I need to deposit to receive the $500 bonus + 200 free spins?
To receive this bonus without a promo code, players must deposit at least $20. -
Is it possible to check the wagering progress of an active bonus?
Yes! To do so, log in to your account, then go to the My Bonuses section, located just above My Account. After clicking, select the Active Bonuses tab. You will find your wagering progress displayed as a percentage. -
Can I play for free at Roby?
Yes. You can play the free demo version of games, except for live dealer games. -
Can cryptocurrencies be used for both deposits and withdrawals?
Yes! Cryptocurrencies like Bitcoin, Tether, and Dogecoin are accepted for both deposits and withdrawals. -
Does Roby Casino have a downloadable mobile app?
No, this casino does not offer a downloadable mobile app but the casino is designed with HTML5 technology, making it accessible from mobile devices through your browser so you can play with no download required. -
What is the response time for Live Chat and email?
In Live Chat, agents typically respond within 60 seconds of receiving your message. The estimated response time for emails may exceed 24 hours.
Roby Casino: Our Final Opinion for 2024
After this review, we find that the services offered by Roby Casino are beneficial for players. The variety of bonuses, promotions, and tournaments, along with the coin exchange shop, are significant assets. The game library is also diverse and suitable for all player profiles. Among other strengths, we note the range of payment methods, a minimum withdrawal set at $10, and a professional and competent live chat customer service. However, two major weaknesses caught our attention: the lack of a license, which affects the casino's credibility, and the malfunctioning email service. These are negative points that the casino will need to address in the future. That being said, Roby still deserves an overall rating of 3 out of 5.
