Written by James Donnelly 17 minute read

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Polestar Casino

Polestar Casino Review

3.5
Does not accept players from United States

Polestar Casino welcomes you with a futuristic interface in violet and starry tones, creating a cosmic atmosphere. With a 100% welcome bonus up to $500 and 200 free spins, your adventure starts on the right track. Polestar stands out with a game library of over 9,000 games (slots, table games, and live games). In this review, we reveal the results of our tests and why it received a rating of 3.5/5.

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How we rated Polestar Casino
  • Bonus (3.5)
  • Games (3.5)
  • Software (3)
  • Banking (4)
  • Fair Play (3)
  • Support (3.5)
Top Software: NetEnt Playtech Microgaming Betsoft
Top Payment Methods:
Visa Mastercard Neteller Skrill
  • Name: Polestar Casino
  • Launched: 2022
  • Licenses: Curacao
  • Live chat: Yes
  • Minimum Deposit: $20
  • Withdrawal: $10
  • Email: [email protected]
  • Payout Rate: 95.83%
  • Sofware(s): NetEnt Playtech Microgaming Betsoft Yggdrasil Leander Games Ezugi 1x2 ELK Evolution Endorphina Playpearls Quickspin Big Time Gaming Wazdan Playson Pragmatic Play Merkur Gaming MrSlotty Habanero Booming Games Kiron Interactive Blueprint Gaming Foxium Revolver Gaming Spinomenal PariPlay Push Gaming Red Tiger Gaming Gamomat GameArt Felix Fugaso Evoplay Belatra Games Betgames TV Felt Gaming High 5 Games Iron Dog Studio Kalamba Games
  • Payment Options: Visa Mastercard Neteller Skrill Interac Bitcoin Dogecoin Ecopayz Ethereum Litecoin Much Better Tether
More Information on Polestar Casino
Polestar Casino website screenshot Polestar Casino software screenshot Polestar Casino cashier screenshot

Most Memorable Moments at Polestar Casino

Huge Game Library 9,000+ Games
Players at Polestar will find a collection of over 9,000 casino games to enjoy powered by 83 top software providers. There are slots, table games, and live dealer options for everyone.
Low Minimum Deposit Start Playing for $10
The Polestar bonus which gets you a match percentage and 200 free spins requires a $10 minimum deposit to claim and is a great way to start your gaming adventure.
polestar casino bonus

$500 Bonus, 6+ Promotions, and Tournaments on Polestar Casino

When evaluating the Promotions section, for our Polestar casino review, we did not find any promo codes for no deposit bonuses or other exclusive offers on Polestar Casino. However, we did find a welcome bonus, reload offers, and other promotions to enhance your gaming experience.

$500 + 200 Free Spins on Your First Deposit of $20

The space journey on Polestar Casino starts with a 100% match bonus up to $500 + 200 free spins. These free spins are given in batches of 20 over 10 days. This sign-up bonus is exclusively for new players, and to claim it, a minimum deposit of $20 is required. The terms for this welcome offer are as follows:

2 Reload Offers and Cashback Available for Existing Players

Apart from new players, Polestar Casino also highlights its existing members. During our review, we noticed that they can claim two reload bonuses and a weekly cashback offer. Here are the details:

The 4 Promotions We Found on Polestar Casino

Still in the Promotions section, we discovered 4 promotions where you can win a $10 bonus. They are valid on live games. Check them out!

Some Active Tournaments on Polestar Casino During Our Tests

While browsing the Promotions and Tournaments sections, we noticed that the casino hosts tournaments for slots, live games, and more to enhance players' sessions. The competitions you can participate in to win tokens and real money on Polestar are:

Unlock Free Spins and Bonus Cash in the Casino Shop

By clicking on Shop in the hamburger menu, we found that we could exchange our coins for bonus cash and free spins. Additionally, it's possible to purchase coins with amounts ranging from $100 to $400, by making deposits of $5, $10, $20, or $30.

5 VIP Levels You Can Join to Earn Exclusive Benefits

Polestar Casino offers 5 VIP statuses: Bronze, Silver, Gold, Platinum, and Diamond. Each level provides various exclusive benefits, as outlined in the table below.

VIP Status Benefits Bronze Monthly Withdrawal Limit of $7,000 Silver Monthly Withdrawal Limit of $10,000 Gold 5% Cashback, Monthly Withdrawal Limit of $12,000 Platinum 10% Cashback, Monthly Withdrawal Limit of $15,000 Diamond 15% Cashback, Monthly Withdrawal Limit of $20,000

For an even better VIP experience, we highly recommend checking out the Casino Rewards Group. This collection of online casinos offers some of the best new player free spins bonuses as well as exclusive sweepstakes and daily jackpot draws for all members.

Main Casino Terms and Conditions to Keep in Mind Before Playing

We reviewed Polestar Casino's Terms and Conditions and present the key points you should be aware of to avoid any issues during your gameplay.

More Online Casino Websites to Explore polestar casino games and software

Polestar Casino: Over 9,000 Games Supplied by 83 Developers

During our review, we counted over 9,000 games in Polestar's library. What is particularly impressive is that these games are supplied by 83 developers. Among them are some of the biggest names in the industry, such as NetEnt, Evolution Gaming, Nolimit City, Wazdan, BetSoft, Play'n GO, and many more. In this review of Polestar Casino, we take a close look at the Casino and Live Casino sections.

Over 500 Top Games to Try at the Casino

In the Casino section, we discovered a HOT category featuring over 500 top games. After testing several of them, we suggest playing the following 6 top games:

Polestar Casino Offers Over 7,000 Slot Machines in 2024

On this online casino, French players can place bets on over 7,000 slot machines from various categories. To access these games, simply click on Slots in the Casino section. For quick searches, you can use the search function located in the upper right corner.

During our research, we also noticed two sections that allow players to easily access slots with bonus buy features and jackpot games. Here are the top games in these specific categories:

Over 40 Horror-Themed Slot Machines for Halloween

In anticipation of certain events, the casino creates specific game sections to allow players to celebrate these occasions festively. For Halloween, for example, a section titled Halloween is available on Polestar. It features over 40 horror-themed slot machines. In the table below, we present the best games in this category to ensure unforgettable entertainment moments.

Games Developers Betting Range Big Bass Halloween Pragmatic Play $0.10 - $115 Possessed Nolimit City $0.20 - $5 Rags To Witches BetSoft $0.30 - $72 The Cursed King (New) Hacksaw Gaming $0.10 - $20 Dracula - The Hunt Spinomenal $0.20 - $62

Over 200 Table and Card Games Available at Polestar Casino

In the Table Games section of the casino, we counted over 200 games, including blackjack, roulette, baccarat, and poker. You will also find variations of video poker, sic bo, and more. However, we noticed that this section lacks clarity, as live games are mixed with classic games. To help our readers, we have grouped the best table and card games by category below.

Over 315 Live Games for Immersive and Realistic Sessions at Polestar Casino

Like any other casino we've reviewed, Polestar has a Live Casino section accessible via the side menu. After exploring it, we found that there are over 315 live dealer games. This puts it on par with other top sites like Yukon Gold Casino and 888 Casino. Both of these offer a huge collection of popular live dealer games. All different game categories are available at Polestar, and here are our recommendations on which ones to play.

We Tried Bingo, Keno, Scratch Cards, and Crash Games at the Casino

Even though there isn't a dedicated section for crash games, keno, bingo, and others, we did some research to recommend the best games to try in 2024. Discover them below.

Polestar Casino Mobile Version Review

During our tests, we noticed that players don't need to install an app before enjoying the games. Polestar Casino perfectly adapts to mobile screens on Android, iOS, HarmonyOS, etc. Our tests on Google Pixel 8 and iPhone 13 PRO gave us the following results:

polestar casino banking

Depositing and Withdrawing Money on Polestar in 2024

At Polestar Casino, players can make deposits and withdrawals using over 13 payment methods. Below, we have listed the various deposit and withdrawal methods. Additionally, you will find the steps to complete each operation effectively.

Minimum Deposit of $10 Allowed at the Casino

To top up your account in 2024, you can choose from 13 payment options. Please note that deposits are instant, and limits vary depending on the selected processor. The key points for each payment option are summarized in the table below.

Deposit Options Deposit Limit Mastercard $10 - $2,000 Paysafecard $10 - $1,000 Jeton $10 - $5,000 MiFinity $10 - $2,500 Binance Pay $10 - $440 Bitcoin $30 - $5,000 Bitcoin Cash, Tether, Litecoin, Ethereum, Ripple, USD Coin, DAI $10 - $5,000

The deposit procedure at Polestar Casino is very straightforward and is as follows:

  1. Click on Deposit: After logging in, click on Deposit at the bottom of the page or in the sidebar menu on the left side of the screen.
  2. Select a Payment Method: A new window will open, and you need to choose a processor from the 13 deposit options available. During our tests, we selected Mastercard.
  3. Enter the Deposit Amount: At this point, you can quickly select a deposit amount from the suggested options ($100, $250, $500). You also have the option to manually enter your desired amount or adjust it using the "+" and "-" buttons. Once you have selected the amount, click on Deposit.
  4. Provide Payment Details: Depending on the chosen payment method, you will be redirected to a new tab to provide payment details. With Mastercard during our evaluation, we entered information such as the name, card number, CV/CVC code, and expiration date. Then, we clicked the blue Deposit button to complete our transaction.

Withdrawals Starting from $10, Except for Bitcoin on Polestar Casino

During our evaluation, we noted that Polestar Casino offers 14 withdrawal methods. Among these, 8 cryptocurrencies are available, such as Bitcoin, Litecoin, Ethereum, and Tether. Our tests also revealed that the minimum withdrawal is $10. Only Bitcoin allows withdrawals starting from $40. The maximum limits per processor are displayed in the table below.

Payment Method Maximum Withdrawal Limit Applied Fees Bank Transfer Visa/Mastercard $1,000 0% Visa, Mastercard $3,000 0% Bank Transfer $5,000 0% MiFinity $2,500 0% Jeton, Bitcoin Cash, Tether, Bitcoin, Litecoin, Ethereum, Ripple, USD Coin, DAI $5,000 0%

This maximum withdrawal limit can be high and varies depending on players' VIP levels in 2024. In fact, the higher your level, the more money you can withdraw per day or per month. We also read in the terms and conditions that a casino member can have up to three pending withdrawals. To withdraw money from Polestar, players can follow the procedure below:

  1. Access the Casino Cashier: At the bottom of the homepage, click on Deposit. To reach the cashier, you can also click on the hamburger menu and then select Deposit.
  2. Click on Withdraw: In the Cashier section, click on Withdraw.
  3. Select a Payment Method: On the page that appears, choose the payment method that suits you. Please note that the subsequent process depends on the withdrawal option selected.

Is it Beneficial to Use Bitcoin for Transactions on Polestar Casino?

Established in 2008, Bitcoin is one of the cryptocurrencies accepted at Polestar Casino. Besides Mastercard, it is the payment method we used for our transactions. At the end of our review, we identified the following pros and cons:

Steps to Register on Polestar Casino in 2024

  1. Click on Register: At the bottom of the homepage, you'll find a Register button you can click.
  2. Select a Welcome Bonus or Opt-out: At this point, players must choose between the Casino Games Welcome Bonus and the Sports Betting First Deposit Bonus. If you have a promo code, click "I have a promo code." However, if you prefer to play without any welcome bonus, check the last box "No Bonus." Then, click on Next Step.
  3. Fill in the form: On the REGISTRATION 2/4 page, enter your email, username, and create a secure but easy-to-remember password. Check the box below to confirm you are at least 18 years old and that you accept the Terms and Conditions as well as the Privacy Policy. Then click Next Step to continue.
  4. Enter your personal information: On the REGISTRATION 3/4 page, players must provide their first name, last name, and date of birth. They must also specify their gender. If they wish to receive bonuses and promotions by email, they can check the box below the fields. Move on to the next page by clicking Next Step.
  5. Complete the registration form (4/4): Select your country of residence, then enter your phone number, city, address, and postal code in the fields provided. Now click the Complete button to finalize the creation of your account.
  6. Make a deposit to play: After your account has been validated, you will receive a congratulatory message stating, You are now registered! Additionally, a list of payment methods will be presented, and you can choose one to make your first deposit.

Log in After Signing Out

If you sign out, you can follow these steps to log back into Polestar at any time:

  1. Click on Log In: This button is located at the bottom of the homepage.
  2. Enter your login details: In the new window that opens, you will need to enter your username and password in the required fields. Then click Log In to access your account.

Players who forget their password or username can click on Forgot Password? or Forgot Username? By clicking on one of these buttons, you will be redirected to a new page where you must enter your email. You will then receive an email, allowing you to recover your password or username. If you are still unable to log in, you can contact customer support via Live Chat for further assistance.

Polestar Casino: Security, Licensing, Responsible Gaming, and Player Complaints

Our review takes a detailed look at the security measures in place, licensing, and Polestar Casino's responsible gaming policy. Below, we present the detailed results of our investigation.

Protection of Players' Personal Data

Polestar is committed to protecting players' personal data from any attempt at theft or fraud. To achieve this, it employs the TLS 1.2 communication protocol to encrypt personal information during its transmission over the Internet. We also read in the privacy policy that the casino's management stores private data digitally on encrypted hard drives.

Does Polestar Have a Valid License?

At the bottom of the casino's page, we found no seal from any gaming commission. Furthermore, no information about the company operating Polestar was mentioned. Similarly, customer support was unable to provide us with details about the casino's license. It can therefore be deduced that Polestar does not have a valid license.

Polestar Casino's Commitment to Responsible Gaming

During our investigation, we noticed that Polestar is strongly committed to responsible gaming, implementing various measures to protect players. These initiatives are detailed in the Responsible Gaming section.

Player Complaints About Polestar Casino Services

During our review, we consulted various sites to gather player feedback and complaints regarding Polestar Casino services. The table below presents the results of our comparative study.

Sites Positive Player Reviews Complaints Complaint Summary AskGamblers 3 3 (3 complaints resolved)
  • Delayed Payment
  • Identity Verification Issues
Trustpilot 0 3
  • Rigged Games
  • Deposit Issues
  • Delayed Withdrawals

What Is the Procedure for Submitting a Complaint Regarding the Casino's Services?

The casino is open to all feedback and encourages players to submit complaints to [email protected]. If a dispute cannot be resolved by the customer service agents, you should send your detailed complaint to [email protected]. Please note that your message should include the word COMPLAINT and a detailed explanation of the issue.

Review of Polestar Online Casino's Customer Support

Players with concerns about Polestar's services can visit the FAQ section by clicking on General Info at the bottom of the homepage. There, they will find a variety of questions with answers provided by the management.

If you're not satisfied, you can contact the casino's customer support through:

For a more direct interaction with the customer service team via live chat, we clicked on the Live Chat button at the bottom of the page. You can also find this button on the Contact Us page within the General Info"section. Additionally, by clicking on the side menu located in the upper left corner, you can also start a live chat. During our tests, it was an agent named Claire who answered our various questions.

Comparison of Reviews

Our study of Polestar led us to compare player ratings on other sites. From our analysis, here are the results obtained:

AskGamblers Trustpilot 3.7 2.3

FAQs

Our Verdict of Polestar Casino
3.5/5

Our Final Opinion on Polestar Casino

Available since 2023, Polestar Casino has gained popularity due to its bonuses and its library of over 9,000 games. Its success also relies on its various convenient and secure payment methods. Our evaluation also revealed that it is accessible to players starting from $10. It promotes responsible gaming and protects players' private data through a TLS 2.1 encryption protocol. Despite these advantages, we cannot recommend it due to the lack of a valid license, which raises questions about its reliability. Therefore, we assign a rating of 3.5 out of 5 to Polestar Casino.

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 James Donnelly
Written by
James Donnelly - Content Writer

James has been a part of Top10Casinos.com for almost 4 years and in that time, he has written a large number of informative articles for our readers. James's keen sense of audience and unwavering dedication make him an invaluable asset for creating honest and informative casino and game reviews, articles and blog posts for our readers.

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