Polestar casino has been around since 2022 and we completed a full and thorough evaluation of the site in October 2024 alongside reviews for GeniePlay Casino and Kiwis Treasure Casino. Keep reading to see how it faired against the competition.
Most Memorable Moments at Polestar Casino
$500 Bonus, 6+ Promotions, and Tournaments on Polestar Casino
When evaluating the Promotions section, for our Polestar casino review, we did not find any promo codes for no deposit bonuses or other exclusive offers on Polestar Casino. However, we did find a welcome bonus, reload offers, and other promotions to enhance your gaming experience.
$500 + 200 Free Spins on Your First Deposit of $20
The space journey on Polestar Casino starts with a 100% match bonus up to $500 + 200 free spins. These free spins are given in batches of 20 over 10 days. This sign-up bonus is exclusively for new players, and to claim it, a minimum deposit of $20 is required. The terms for this welcome offer are as follows:
- Wagering Requirement: Before withdrawing winnings from the free spins, a 40x wagering requirement must be met. The $500 bonus itself is subject to a 35x (bonus + deposit) wagering requirement.
- Validity Period: Players have 10 days to meet the wagering requirements. Additionally, each set of 20 free spins must be claimed every 24 hours.
- Maximum Bet: On eligible games, you can bet up to $5.
- Eligible Games: With this welcome bonus, you can play slots, table games, video poker, Plinko, Bingo, and more. Check section 7 of the casino's Terms and Conditions for a list of restricted games.
2 Reload Offers and Cashback Available for Existing Players
Apart from new players, Polestar Casino also highlights its existing members. During our review, we noticed that they can claim two reload bonuses and a weekly cashback offer. Here are the details:
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Weekly Bonus of 50 Free Spins
Each week, from Monday to Thursday, Polestar Casino offers 50 free spins to players. To claim this bonus, you must reload your account with a minimum deposit of $20. Keep in mind that this weekly bonus expires after 7 days and comes with a 40x wagering requirement.
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Weekend Bonus
To make your weekend special, the casino offers two bonus options. The first is a 50% bonus up to $700, claimable with a minimum deposit of $20. An offer of $700 plus 50 free spins is available on deposits of at least $50.
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Weekly 15% Cashback
Polestar offers VIP players at Gold, Platinum, and Diamond levels a weekly cashback of at least $5. To take advantage of this cashback bonus, you must place bets on live games. The cashback amount varies based on your VIP status and is as follows:
- Level 3: 5% up to $1,000
- Level 4: 10% up to $2,000
- Level 5: 15% up to $3,000
The 4 Promotions We Found on Polestar Casino
Still in the Promotions section, we discovered 4 promotions where you can win a $10 bonus. They are valid on live games. Check them out!
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Crazy Time Tuesdays
Win a $10 bonus every Tuesday on the casino by unlocking bonus rounds (Pachinko, Coin Flip, Cash Hunt, and Crazy Time) from the Crazy Time live game show. This offer is valid on all Evolution Gaming games and expires after 10 days. Winnings are capped at $20.
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Thursday Game Shows
This promo is available every Thursday and allows players to win a $10 bonus. Throughout the day, players must bet at least $300 on game shows such as Crazy Time, Monopoly Big Baller, Cash Or Crash, Mega Ball, Funky Time, etc.
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Gold Blackjack Fridays
Every Friday, a $10 bonus is offered to players on Polestar. To qualify, your first two cards must form the combination of Q and K (QQ, KK, QK, KQ). The live blackjack games you need to play during the promotion include: Gold Saloon Freebet Blackjack, Gold Saloon VIP, Gold Saloon Blackjack 1, and more.
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Roulette Weekends
On Saturdays and Sundays, players can try to win a $10 offer by placing a bet of at least $2 on the green pocket (0) of selected roulette games. The received bonus is valid for 10 days and can be used on the Evolution Gaming live game where it was unlocked.
Some Active Tournaments on Polestar Casino During Our Tests
While browsing the Promotions and Tournaments sections, we noticed that the casino hosts tournaments for slots, live games, and more to enhance players' sessions. The competitions you can participate in to win tokens and real money on Polestar are:
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Roulette Race:
- Period: October 4 to 27, 2024
- Total Prize Pool: $8,000
- Weekend Prize Pool: $2,000
- First Prize: $500
- Minimum Bet: $1
- Eligible Games: 9 live roulette games from Playtech (Mega Fire Blaze Roulette, Sticky Bandits Roulette Live, Cash Collect Roulette Live, etc.)
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Online Casino
- Period: Monday to Sunday (Weekly)
- Total Prize Pool: 1,100 coins
- First Prize: 200 coins
- Eligible Games: 98 live games (Crazy Coin Flip, XXXTreme Lightning Roulette, Casino Hold'em, Balloon Race, Funky Time Live, etc.)
- Minimum Bet: $0.30
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Slot of the Week
- Period: Monday to Friday
- Total Prize Pool: 1,100 coins
- First Prize: 200 coins
- Eligible Games: Selected slot machine (e.g., Lucky Lady's Charm)
- Minimum Bet: $0.50
Unlock Free Spins and Bonus Cash in the Casino Shop
By clicking on Shop in the hamburger menu, we found that we could exchange our coins for bonus cash and free spins. Additionally, it's possible to purchase coins with amounts ranging from $100 to $400, by making deposits of $5, $10, $20, or $30.
5 VIP Levels You Can Join to Earn Exclusive Benefits
Polestar Casino offers 5 VIP statuses: Bronze, Silver, Gold, Platinum, and Diamond. Each level provides various exclusive benefits, as outlined in the table below.
For an even better VIP experience, we highly recommend checking out the Casino Rewards Group. This collection of online casinos offers some of the best new player free spins bonuses as well as exclusive sweepstakes and daily jackpot draws for all members.
Main Casino Terms and Conditions to Keep in Mind Before Playing
We reviewed Polestar Casino's Terms and Conditions and present the key points you should be aware of to avoid any issues during your gameplay.
- Identity Verification (KYC): Polestar may perform identity checks at any time. You will need to provide an ID document (passport, driver's license, ID card), proof of address (utility bill, rental agreement), a bank statement, or other documents. These documents must be submitted within 30 days. If not provided, the casino reserves the right to block your transactions or even suspend your account.
- Disclosure of Credentials: To prevent identity theft or scams, the casino advises players never to share their password or username with third parties.
- Money Transfers: Transferring money between accounts on the casino is prohibited. Accounts involved in such transactions may be blocked.
- Double Account on the Casino: Players must not create two accounts on Polestar. If any attempt is made, the management will close the duplicate accounts and cancel all generated winnings without any reimbursement.
- Inactive Accounts: The casino will block players' accounts if they do not log in for a period of 180 days. A monthly administrative fee of $5 will be charged.
Polestar Casino: Over 9,000 Games Supplied by 83 Developers
During our review, we counted over 9,000 games in Polestar's library. What is particularly impressive is that these games are supplied by 83 developers. Among them are some of the biggest names in the industry, such as NetEnt, Evolution Gaming, Nolimit City, Wazdan, BetSoft, Play'n GO, and many more. In this review of Polestar Casino, we take a close look at the Casino and Live Casino sections.
Over 500 Top Games to Try at the Casino
In the Casino section, we discovered a HOT category featuring over 500 top games. After testing several of them, we suggest playing the following 6 top games:
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Book of Dead - Play'n GO
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Viking Go Berzerk - Yggdrasil
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Plinko Rush - BetSoft
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Book of Shadows - Nolimit City
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Sweet Bonanza - Pragmatic Play
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Monopoly Live - Evolution Gaming
Polestar Casino Offers Over 7,000 Slot Machines in 2024
On this online casino, French players can place bets on over 7,000 slot machines from various categories. To access these games, simply click on Slots in the Casino section. For quick searches, you can use the search function located in the upper right corner.
During our research, we also noticed two sections that allow players to easily access slots with bonus buy features and jackpot games. Here are the top games in these specific categories:
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Slot Machines with Bonus Buy Feature: +650
- Dead or Alive 2 Feature Buy - NetEnt
- Book Hotfire Buy Bonus (New) - Novomatic
- Merlins Alchemy - Hacksaw Gaming
- Mardi Gras Fortunes (New) - Spinomenal
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Jackpot Slot Machines: +700
- 12 Coins Hold The Jackpot Cash Infinity - Wazdan
- Cluster Tumble Dream Drop - Relax Gaming
- Jackpot Raiders - Yggdrasil Gaming
- Jackpot Quest - Red Tiger
Over 40 Horror-Themed Slot Machines for Halloween
In anticipation of certain events, the casino creates specific game sections to allow players to celebrate these occasions festively. For Halloween, for example, a section titled Halloween is available on Polestar. It features over 40 horror-themed slot machines. In the table below, we present the best games in this category to ensure unforgettable entertainment moments.
Over 200 Table and Card Games Available at Polestar Casino
In the Table Games section of the casino, we counted over 200 games, including blackjack, roulette, baccarat, and poker. You will also find variations of video poker, sic bo, and more. However, we noticed that this section lacks clarity, as live games are mixed with classic games. To help our readers, we have grouped the best table and card games by category below.
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+25 Blackjack Games
- 21 Burn Blackjack - BetSoft
- Classic Blackjack - Red Tiger
- Double Exposure Blackjack MH - Play'n GO
- American Blackjack - Pragmatic Play
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+30 Roulette Games
- European Roulette - BGaming
- Classic Roulette - OneTouch
- Zoom Roulette - BetSoft
- Golden Chip Roulette - Yggdrasil Gaming
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+15 Baccarat Games
- Baccarat - BetSoft
- Mini Baccarat - Play'n GO
- Baccarat - NetEnt
- American Baccarat Zero Commission - Habanero
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+16 Poker Games
- Caribbean Stud - Habanero
- Casino Stud Poker - Play'n GO
- Caribbean Beach Poker - Wazdan
- Casino Hold'em Poker - NetEnt
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+10 Video Poker Games
- Joker Poker - Amusnet
- Jackpot Poker - Play'n GO
- Ace & Deuce Bonus Poker - Red Rake
- Bonus Poker - KAGaming
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Other Games in the Section
- Craps - Play'n GO
- Sic Bo - Belatra
- Casino Solitaire - G.Games
- Dragon Tiger - Habanero
Over 315 Live Games for Immersive and Realistic Sessions at Polestar Casino
Like any other casino we've reviewed, Polestar has a Live Casino section accessible via the side menu. After exploring it, we found that there are over 315 live dealer games. This puts it on par with other top sites like Yukon Gold Casino and 888 Casino. Both of these offer a huge collection of popular live dealer games. All different game categories are available at Polestar, and here are our recommendations on which ones to play.
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Live Roulette: +112
- Live Speed Roulette (New) - Amusnet
- First Person Lightning Roulette - Evolution Gaming
- Auto-Roulette - Pragmatic Play
- XXXTreme Lightning Roulette - Evolution Gaming
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Live Blackjack: +110
- Power Blackjack - Evolution Gaming
- Mega Fire Blaze Blackjack - Playtech
- Classic Free Blackjack - Evolution Gaming
- Lightning Blackjack - Evolution Gaming
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Live Game Shows: +49
- Gonzo's Treasure Map - Evolution Gaming
- Boom City - Pragmatic Play
- Crazy Coin Flip - Evolution Gaming
- Super Wheel Game Show (New) - Stakelogic
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Live Baccarat and Dice Games: +63
- Lightning Sic Bo (New) - Evolution Gaming
- Football Studio Dice - Evolution Gaming
- Mega Baccarat - Pragmatic Play
- Lightning Baccarat - Evolution Gaming
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Live Poker and Video Poker: +16
- Casino Hold'em - Evolution Gaming
- Who Wants To Be A Millionaire? Live Video Poker - Playtech
- Live Video Poker - Evolution Gaming
- Caribbean Stud Poker - Evolution Gaming
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Live Roulette: +80
- Sticky Bandits Roulette - Playtech
- Gold Vault Roulette - Evolution Gaming
- Speed Roulette - Evolution Gaming
- Lightning Roulette - Evolution Gaming
We Tried Bingo, Keno, Scratch Cards, and Crash Games at the Casino
Even though there isn't a dedicated section for crash games, keno, bingo, and others, we did some research to recommend the best games to try in 2024. Discover them below.
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Bingo: +30
- Instant Bingo - G.Games
- Beto Bingo - Caleta
- Bingo 90 - G.Games
- Bingo Halloween - Caleta
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Crash Games: +22
- Coin Miner - Gaming Corps
- Mines - Spribe
- Aviatrix - Aviatrix
- Aviator - Spribe
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Keno: +10
- Age of The Gods: Keno - Playtech
- Superb Keno - Amusnet
- Jungle Keno - Caleta
- Hot Keno - Amusnet
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Scratch Cards: +25
- Scratchy - Hacksaw Gaming
- Ice Scratch Silver - BGaming
- Betrick: Scratch - Spinmatic
- Chaos Crew Scratch - Hacksaw Gaming
Polestar Casino Mobile Version Review
During our tests, we noticed that players don't need to install an app before enjoying the games. Polestar Casino perfectly adapts to mobile screens on Android, iOS, HarmonyOS, etc. Our tests on Google Pixel 8 and iPhone 13 PRO gave us the following results:
- Welcome Bonus of $500 + 200 free spins
- 24/7 Live Chat
- Well-organized sections
- 02 reload bonuses
- Access to all promotions like on PC
- Deposits and withdrawals starting at $10
- 04 tournaments available
- Demo mode for games not available
- Slow loading of some games, such as those from NetEnt
Depositing and Withdrawing Money on Polestar in 2024
At Polestar Casino, players can make deposits and withdrawals using over 13 payment methods. Below, we have listed the various deposit and withdrawal methods. Additionally, you will find the steps to complete each operation effectively.
Minimum Deposit of $10 Allowed at the Casino
To top up your account in 2024, you can choose from 13 payment options. Please note that deposits are instant, and limits vary depending on the selected processor. The key points for each payment option are summarized in the table below.
The deposit procedure at Polestar Casino is very straightforward and is as follows:
- Click on Deposit: After logging in, click on Deposit at the bottom of the page or in the sidebar menu on the left side of the screen.
- Select a Payment Method: A new window will open, and you need to choose a processor from the 13 deposit options available. During our tests, we selected Mastercard.
- Enter the Deposit Amount: At this point, you can quickly select a deposit amount from the suggested options ($100, $250, $500). You also have the option to manually enter your desired amount or adjust it using the "+" and "-" buttons. Once you have selected the amount, click on Deposit.
- Provide Payment Details: Depending on the chosen payment method, you will be redirected to a new tab to provide payment details. With Mastercard during our evaluation, we entered information such as the name, card number, CV/CVC code, and expiration date. Then, we clicked the blue Deposit button to complete our transaction.
Withdrawals Starting from $10, Except for Bitcoin on Polestar Casino
During our evaluation, we noted that Polestar Casino offers 14 withdrawal methods. Among these, 8 cryptocurrencies are available, such as Bitcoin, Litecoin, Ethereum, and Tether. Our tests also revealed that the minimum withdrawal is $10. Only Bitcoin allows withdrawals starting from $40. The maximum limits per processor are displayed in the table below.
This maximum withdrawal limit can be high and varies depending on players' VIP levels in 2024. In fact, the higher your level, the more money you can withdraw per day or per month. We also read in the terms and conditions that a casino member can have up to three pending withdrawals. To withdraw money from Polestar, players can follow the procedure below:
- Access the Casino Cashier: At the bottom of the homepage, click on Deposit. To reach the cashier, you can also click on the hamburger menu and then select Deposit.
- Click on Withdraw: In the Cashier section, click on Withdraw.
- Select a Payment Method: On the page that appears, choose the payment method that suits you. Please note that the subsequent process depends on the withdrawal option selected.
Is it Beneficial to Use Bitcoin for Transactions on Polestar Casino?
Established in 2008, Bitcoin is one of the cryptocurrencies accepted at Polestar Casino. Besides Mastercard, it is the payment method we used for our transactions. At the end of our review, we identified the following pros and cons:
- Anonymous deposits and withdrawals
- Secure transactions
- Instant deposits
- No fees applied to deposits and withdrawals
- Deposit and withdrawal limit of $5,000
- Minimum deposit of $30
- Minimum withdrawal limit of $40
- Withdrawal processing time of 1 to 3 days
Steps to Register on Polestar Casino in 2024
- Click on Register: At the bottom of the homepage, you'll find a Register button you can click.
- Select a Welcome Bonus or Opt-out: At this point, players must choose between the Casino Games Welcome Bonus and the Sports Betting First Deposit Bonus. If you have a promo code, click "I have a promo code." However, if you prefer to play without any welcome bonus, check the last box "No Bonus." Then, click on Next Step.
- Fill in the form: On the REGISTRATION 2/4 page, enter your email, username, and create a secure but easy-to-remember password. Check the box below to confirm you are at least 18 years old and that you accept the Terms and Conditions as well as the Privacy Policy. Then click Next Step to continue.
- Enter your personal information: On the REGISTRATION 3/4 page, players must provide their first name, last name, and date of birth. They must also specify their gender. If they wish to receive bonuses and promotions by email, they can check the box below the fields. Move on to the next page by clicking Next Step.
- Complete the registration form (4/4): Select your country of residence, then enter your phone number, city, address, and postal code in the fields provided. Now click the Complete button to finalize the creation of your account.
- Make a deposit to play: After your account has been validated, you will receive a congratulatory message stating, You are now registered! Additionally, a list of payment methods will be presented, and you can choose one to make your first deposit.
Log in After Signing Out
If you sign out, you can follow these steps to log back into Polestar at any time:
- Click on Log In: This button is located at the bottom of the homepage.
- Enter your login details: In the new window that opens, you will need to enter your username and password in the required fields. Then click Log In to access your account.
Players who forget their password or username can click on Forgot Password? or Forgot Username? By clicking on one of these buttons, you will be redirected to a new page where you must enter your email. You will then receive an email, allowing you to recover your password or username. If you are still unable to log in, you can contact customer support via Live Chat for further assistance.
Polestar Casino: Security, Licensing, Responsible Gaming, and Player Complaints
Our review takes a detailed look at the security measures in place, licensing, and Polestar Casino's responsible gaming policy. Below, we present the detailed results of our investigation.
Protection of Players' Personal Data
Polestar is committed to protecting players' personal data from any attempt at theft or fraud. To achieve this, it employs the TLS 1.2 communication protocol to encrypt personal information during its transmission over the Internet. We also read in the privacy policy that the casino's management stores private data digitally on encrypted hard drives.
Does Polestar Have a Valid License?
At the bottom of the casino's page, we found no seal from any gaming commission. Furthermore, no information about the company operating Polestar was mentioned. Similarly, customer support was unable to provide us with details about the casino's license. It can therefore be deduced that Polestar does not have a valid license.
Polestar Casino's Commitment to Responsible Gaming
During our investigation, we noticed that Polestar is strongly committed to responsible gaming, implementing various measures to protect players. These initiatives are detailed in the Responsible Gaming section.
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Stay in Control
The casino provides some advice to help you control your gaming time and minimize the risks associated with gambling. Discover them!
- Play for fun, not with the sole purpose of winning money at all costs
- Don't try to recover your losses immediately, as you'll surely have another chance to win
- Play only when you have extra money available
- Be mindful of the time and amount you spend
- Take breaks when you feel the need
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Requesting Self-Exclusion
At Polestar Casino, players can request self-exclusion by contacting customer service via [email protected]. Once the request is received, the customer service agents will close your account within 24 hours. It is highly recommended that players do not create new accounts using different credentials.
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Assessing the Impact of Gambling on Your Life or Your Loved Ones
On the casino's Responsible Gaming page, we found a list of questions for players to self-assess. The most relevant questions we discovered are:
- Does gambling prevent you from going to work or studying?
- Is gambling just a way to pass the time and avoid boredom?
- Do you play alone for long periods?
- Have you lost interest in your family, friends, and hobbies because of gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay off gambling debts?
- Do you gamble until you lose all your money?
- Do you feel lost and hopeless after spending all your money gambling?
- Do you feel depressed or suicidal because of your relationship with gambling?
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Seeking Help from Organizations Specializing in Gambling Addiction Prevention
Polestar works closely with counseling organizations for gambling. If you answer yes to most of the above questions, do not hesitate to contact them for help.
- GamCare: www.gamcare.org.uk; 0845 6000 133
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- Gambling Therapy: www.gamblingtherapy.org
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Underage Gambling and Parental Controls
Persons under the age of 18 are not allowed to register on the casino to play. Additionally, parents are required to regulate children's internet access by installing parental control filters such as www.netnanny.com (Net Nanny).
Player Complaints About Polestar Casino Services
During our review, we consulted various sites to gather player feedback and complaints regarding Polestar Casino services. The table below presents the results of our comparative study.
- Delayed Payment
- Identity Verification Issues
- Rigged Games
- Deposit Issues
- Delayed Withdrawals
What Is the Procedure for Submitting a Complaint Regarding the Casino's Services?
The casino is open to all feedback and encourages players to submit complaints to [email protected]. If a dispute cannot be resolved by the customer service agents, you should send your detailed complaint to [email protected]. Please note that your message should include the word COMPLAINT and a detailed explanation of the issue.
Review of Polestar Online Casino's Customer Support
Players with concerns about Polestar's services can visit the FAQ section by clicking on General Info at the bottom of the homepage. There, they will find a variety of questions with answers provided by the management.
If you're not satisfied, you can contact the casino's customer support through:
- 👨💻 Live Chat: Available 24/7
- 📧 Email: [email protected]
For a more direct interaction with the customer service team via live chat, we clicked on the Live Chat button at the bottom of the page. You can also find this button on the Contact Us page within the General Info"section. Additionally, by clicking on the side menu located in the upper left corner, you can also start a live chat. During our tests, it was an agent named Claire who answered our various questions.
Comparison of Reviews
Our study of Polestar led us to compare player ratings on other sites. From our analysis, here are the results obtained:
FAQs
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Is it possible to play live dealer games with bonuses?
When you have an active bonus, you can only play Crazy Time, Dream Catcher, Dream Catcher First Person, and Monopoly, which are considered special games. All other live games are excluded. -
Can I try the games in demo mode from my mobile devices?
Whether on PC or mobile, you cannot play casino games in free demo mode. -
Does Polestar Casino have a mobile app?
No, this online casino does not offer a mobile app. -
How long does it take to process withdrawals at the casino?
At Polestar, withdrawal processing can take up to three business days (Monday to Friday from 6 AM to 5 PM GMT). -
Do all games contribute to the wagering requirements at different percentages?
Slots, Keno, Scratch Cards, and Bingo contribute 100%. Bets on Table Games, Mini-Games, Video Poker, and Plinko contribute 10%. Special games like Crazy Time, Dream Catcher, Dream Catcher First Person, and Monopoly contribute 50%. -
Are deposits instant at Polestar Casino?
Once your deposit is validated, the money is instantly credited to your balance.
Our Final Opinion on Polestar Casino
Available since 2023, Polestar Casino has gained popularity due to its bonuses and its library of over 9,000 games. Its success also relies on its various convenient and secure payment methods. Our evaluation also revealed that it is accessible to players starting from $10. It promotes responsible gaming and protects players' private data through a TLS 2.1 encryption protocol. Despite these advantages, we cannot recommend it due to the lack of a valid license, which raises questions about its reliability. Therefore, we assign a rating of 3.5 out of 5 to Polestar Casino.
