Nalu Casino opened in 2024 and our team of experts completed a full evaluation of the site in October shortly after we assessed Cazeus Casino and Lunubet Casino.
Most Memorable Moments at Nalu Casino
The New Nalu Casino Offers Few Bonuses
Nalu allows players to enjoy online casino games as well as sports betting. We noticed on its website that there are bonuses for sports betting, as well as for playing at its casino. Unfortunately, since it is new to the market, Nalu does not yet offer a wide variety of casino bonuses. Our team carefully dissected its offerings and analyzed the associated conditions to determine whether they are advantageous. Read our full Nalu casino review below.
$1,200 Bonus to Claim Over 3 Deposits
When you register at the casino and validate your account, you have the chance to receive up to $1,200 in bonuses spread over your first three deposits. These welcome bonuses will help boost your capital, allowing you to enjoy your favorite entertainment options for a long time. Here's how the welcome package from Nalu Casino is structured:
- 1st Deposit: 125% bonus up to $400
- 2nd Deposit: 80% match bonus up to $600
- 3rd Deposit: 100% bonus up to $200
You can activate either of the bonuses at the time of making your real money deposit. The conditions we noted regarding the casino's welcome bonuses are as follows:
- Minimum Deposit: $25
- Real Money Bonus Wagering: 30x (bonus + deposit)
- Minimum Bet: $0.50 per spin/game
- Maximum Bet: $5 per spin/game
- Bonus Validity: 30 days
For those looking to enjoy free spins or no deposit bonuses, Nalu will at present disappoint. This could be something that will change as the casino grows but for now we would recommend looking elsewhere.
Important Terms and Conditions
Our assessments go beyond merely analyzing the bonuses and games offered. We take the time to scrutinize the conditions of casinos, and Nalu is no exception in our evaluation system. First of all, it's important to note that if you navigate to the casino's T&Cs section, you may find it quite confusing. The pages are poorly organized, unstructured, and contain small print. However, we managed to navigate through it, and here are some key points we want to highlight:
- Bonus Usage: The casino prohibits players from placing bets equivalent to 100% of the bonuses they receive all at once.
- Payout of Winnings: All winnings at the casino are paid within the company's maximum limits. If a player wins an amount exceeding the company's maximum, the excess will not be paid to the player.
- Account Management: When you create an account at the casino, you are not allowed to sell or transfer it to other players. Similarly, acquiring existing accounts from other players is prohibited. Users are also not permitted to transfer funds between their accounts.
- Prohibited Tools: Nalu Casino strictly forbids the use of AI tools or the use of robots, computers, or any other automated systems to play on its site.
- Funding Your Account: 1- If funds have been mistakenly transferred to you and you use them to play, all your winnings will be considered invalid and voided. 2- If the company finds that funds were deposited into your account for purposes other than betting (especially in cases of suspected fraud), it reserves the right to cancel your deposits, and you will be liable for all incurred fees.
- Exclusive Rights of the Casino: Before playing, you should be aware that the company reserves the right to: 1- Confiscate funds from an account and refuse to address a claim if the site's rules have been violated; 2- Hold and manage funds from accounts that have been active for too long; 3- Refuse to accept deposits without any explanation; 4- Refuse to open an account or to close an existing account without any explanation.
Nalu Casino Partners with 81 Developers to Offer Over 9,677 Games
Although it's still a new online casino, Nalu Casino already presents its users with a portfolio of over 9,677 games in an appealing format. To make such a vast selection of entertainment options available, Nalu has teamed up with 81 software developers, including Hacksaw, Red Tiger, Ela Games, as well as giants like NetEnt, BetSoft, and Yggdrasil.
Popular Slots at Nalu Casino
There isn't a dedicated section for favorite games at Nalu's online casino. All the online slots are listed under the category Slots. Additionally, there is no option to mark games as favorites while playing. However, while browsing through the games, we came across titles that are widely recognized as very popular among players. These include:
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2 Wild 2 Die - Hacksaw Gaming
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Arcane Reels Chaos - NetEnt
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Magica Powers Megaways - Red Tiger
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Tiki Infinity Reels - Yggdrasil
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Alien Fruits x15,000 - BGaming
Try to Win Jackpots
If you're looking for a section exclusively for jackpot games, you won't find that either at the casino. Instead, we explored the catalogs of known developers that offer such games. In doing so, we were able to uncover a few titles that you can try for a chance to hit big during but if you're looking to play for millions on games like Mega Moolah, we recommend checking out Captain Cooks casino (a member of the Casino Rewards Group) where you can play exclusive jackpot games as well as massive hits like Mega Moolah:
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Gold Frontier Jackpot FastPot5 - Yggdrasil
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Jackpot Mines - Belatra
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Buffalo Wealth Hold and Wins - BetSoft
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Jackpot 6000 - NetEnt
Game of the Day
Every day, a new slot is featured at Nalu. To play the latest highlight, you'll have the opportunity to enjoy reload bonuses, cashback, and even free spins. To find the game of the day, simply navigate to the side menu and click on "Calendar." At the time of our review, Pragmatic Play's Gates of Olympus was the featured game at the casino.
Games of Chance, Virtual Games, and Crash Games
Our team found other entertainment options you shouldn't miss if you register at Nalu Casino. Firstly, within its catalog, we discovered a great selection of 100 virtual games covering football, horse racing, greyhound racing, penalty shootouts, car racing, and much more. And that's not all!
Nalu also offers its users the chance to play with over 790 games of chance. In this section, which was one of the most intriguing for us, you'll find lottery games, bingo, scratch cards, keno, treasure hunts, and much more. You can also try out mini games involving dice, crash, and mines that are available in this part of the casino.
Immersive Sessions at Live Dealer Tables
Nalu Casino's live game portfolio features over 500 games. Once you click on "Live Casino," you'll gain access to live blackjack tables, live roulette, live poker, baccarat, and even game shows. While we weren't able to try all 250 table games, it's challenging to determine how many variations of each entertainment option Nalu offers. Here are some of the live games we've recognized at the casino:
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Sweet Bonanza Candyland
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Skyline Roulette
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Three Card Poker
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Dream Catcher First Person
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Power Blackjack
Accessibility of Nalu Casino on Mobile Devices
A portion of the tests we conducted on Nalu was performed on a PC. We then chose to assess the level of experience the casino provides on mobile devices. Since the casino does not have a mobile app, we accessed its website through the browsers of the devices used. Here are our observations:
- The casino operates well on iOS and Android
- The site easily adapts to different screen sizes
- The entire catalog is available
- All bonuses are accessible
- The layout is better in landscape mode
- No downloadable app
Our Evaluation of Deposits and Withdrawals at Nalu
While visiting the casino and exploring its sections, we focused on the payment methods it offers. In total, we found 13 deposit methods and 9 withdrawal methods available. Details regarding the casino's payment processes are outlined below.
Depositing Money into your Casino Account
Nalu Casino provides you with the option to use some of the favorite methods among players. The processors we noticed on the deposit list include:
- VISA, MasterCard
- Interac
- PaysafeCard
- CASHlib
- MiFinity
- Jeton
- Jeton Cash
- 6 Cryptocurrencies (BTC, LTC, ETH, etc.)
Before making a deposit at the casino, ensure that you are logged into your account. Then, you will need to:
- Click on the Deposit Button: This is the large yellow button labeled "Deposit" in the top right corner of the site interface.
- Select a Deposit Method: Simply click on one of the methods listed on the page to select it.
- Enter the Amount to Deposit: Nalu accepts deposits starting from $25. To enter the deposit amount, you can do so manually in the designated field. Note that for cryptocurrencies, you will first need to scan the casino's wallet QR code before specifying the amount to deposit. If you want to expedite your choice of amount, you can simply click on one of the predefined amounts ($50, $100, $200, $400, or $500). Then, click the "Send" button to continue.
- Provide Your Payment Details: This step may vary depending on the method used. In any case, it involves filling in the required payment information to validate the transaction. For example, with CASHlib, you need to enter the code from your prepaid ticket in the field just below the deposit amount.
Withdrawing Real Money Winnings
To withdraw real money from Nalu, the available methods include direct bank transfers, Jeton, MiFinity, and cryptocurrencies. The minimum withdrawal amount is $100 regardless of the payment method you choose. We will guide you step by step on how to cash out your winnings from the casino:
- Access the Withdrawal Page: Follow the same process as for deposits. First, click on the yellow "Deposit" button. Once the deposit page opens, click on the "Withdraw" section in the right-hand menu to display the withdrawal methods.
- Select Your Processor: Click on one of the 9 methods available for players to make your withdrawal.
- Enter the Amount to Withdraw and Your Information: For almost all methods, you need to enter the amount to cash out in the "Quantity" field, then fill in the various information requested on the same page. For cryptocurrencies, you must enter the address of your account or wallet. For bank transfers, however, you need to provide your first name, last name, country, bank name, account number, SWIFT code, and IBAN.
- Confirm the Transaction: Once all the requested information is filled out, click "Send" to confirm your transaction.
Advantages of Using Cryptocurrencies at Nalu
More and more players prefer to use cryptocurrencies for deposits and withdrawals at online casinos. At Nalu, fans of these payment methods will be pleased to find that the casino offers up to 6 cryptocurrencies. We have revisited the pros and cons of choosing crypto for playing at Nalu:
- 100% Anonymous Transactions
- Secure Payment History
- Fast Deposit Times
- Deposit Limit of $5,000
- Minimum Withdrawal of $100
Opening an Account to Play at Nalu Casino in 2024
- Click on "Sign Up": In the top left corner of the interface, you will find a yellow button labeled "Sign Up." Click it to start the registration process.
- Create Your Access: The first step in the registration process is to enter an email address and set a secure password. You will then need to choose the currency you wish to play with.
- Provide Your Personal Information: Once you have set up your access, you will be redirected to a page where you must enter several personal details, including your first and last name, gender, date of birth, address, and so on. Then, click the "Continue" button to proceed to the next step.
- Verify Your Email Address: Once you fill in your information, a congratulatory page will inform you that your data has been successfully recorded. However, if you attempt to log in immediately after, you won't be able to. You'll need to go to your Gmail account and click on the verification link that was sent to you before your account becomes active.
- Start Playing: Your account is now validated! You can make your first deposit to play at Nalu Casino.
How to Log In to Your Player Account?
Whenever you wish to log in to your gaming space at Nalu Casino, simply follow these steps:
- Click on "Log In": In the top left corner of the interface, click on the "Log In" button.
- Enter Your Credentials: On the form that appears, enter the email address and password you set up during registration.
- Change Your Password if Needed: If you can't remember the password you chose during registration, you can change it. To do this, click on the "Forgot Your Password?" option just below the password field. Then, follow the steps to reset it.
Security Measures Implemented by the Casino
Regarding security for its users, Nalu has taken the necessary precautions. The casino employs two encryption versions on its site: 256-bit SSL and TSL 1.2. The latter protects all information players provide when registering or making financial transactions. Furthermore, it is impossible for players' personal and banking data to be hacked, as they are stored on encrypted servers.
Policy for a Responsible Gaming Experience
Nalu's measures to help players adopt healthy gaming habits are quite noteworthy. The casino's management is also committed to minimizing the negative effects of excessive gambling. Here are the tools you will find in your player account that will help you maintain control over your betting habits.
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Transaction History: You can find this in the "Account Status" section by clicking on history in your player account.
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Session History: A complete record of your wins and losses is available by clicking on "Wins and Losses" in the side menu of your account.
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Deposit Limits: Open the "Responsible Gaming" section in your account and click on "Deposit Limit" to set limits for 1 day, 7 days, or 30 days. Once limits are set, they can be increased or removed after a period of 24 hours.
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Time Out: This option allows you to activate a temporary self-exclusion for a period ranging from 1 to 5 days. For longer durations, you will need to contact customer service.
Accreditation and Legal Authorization
Nalu is a fully accredited online casino authorized to provide gambling services. It is regulated by the Kahnawake Gaming Commission under license number 00939 (issued on April 5, 2023). The casino is owned by Famagousta B.V., which is registered in Curaçao under number 152449. Therefore, you can enjoy gaming at the casino safely.
What Players Criticize About Nalu Online Casino
To also appreciate the Nalu Casino experience from the players' perspective, we scoured forums for reviews left about its services. Unsurprisingly, we did not find much to read. There are virtually no reviews available, which can be attributed to Nalu's recent entry into the iGaming market. However, we will keep you informed here if any player reviews or complaints are reported regarding the casino. In the meantime, if playing at an experienced casino is more your thing, we recommend reading our Jackpot City casino review. It is a well established brand offering up to $1,600 in welcome bonuses for new players.
Quality of Customer Support at Nalu Casino
Typically, it is crucial for a casino to provide good support to its users to ensure a smooth gaming experience. At Nalu, we initially tried to find answers through the FAQ when we had concerns. Unfortunately, this section is poorly organized and offers very few useful responses. Therefore, we sought better follow-up and discovered additional contact methods available at the casino, which are:
- [email protected]: 24/7
- Live Chat: Available from 9 AM to 11 PM
To access the live chat, you need to go to the side menu and click on the chat bubble icon located at the very bottom. There are no other shortcuts to contact customer support via email from the casino site. You will need to go to your own email inbox to send a message to customer service, which is quite a lengthy process.
Areas that Could be Improved
During our analysis, we identified several shortcomings at Nalu. By addressing these issues, the casino could significantly boost its popularity and become more competitive in the coming years. Here's a summary:
- Offer a no-deposit bonus
- Improve deposit and withdrawal conditions
- Revise the terms of use for the welcome package
FAQs About this Casino
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Does Nalu offer free spins bonuses?
At the time of our review, we did not find any free spins bonuses available at the casino. -
Can bonuses be used on all the slots at this casino?
No. We found in Nalu Casino's bonus terms that over 300 slots are excluded from bonus use. -
Can new players claim both the casino welcome bonus and the sports betting bonus?
Yes, all players registered at Nalu can take advantage of both welcome bonuses offered. -
Are Nalu's games accessible for free?
No. Although each game offers a demo version, it is impossible to play for free. The demo loads, but you cannot initiate a single spin if your balance is insufficient. -
Are table games available at the casino?
Yes, absolutely. There is a Table & Crash Games section in the casino's portfolio, which provides access to both mini games and variations of poker, blackjack, roulette, and more.
Is Nalu Casino Recommended for Play in 2024?
With a game library of over 9,677 games accessible from mobile devices, Nalu Casino offers a welcome bonus of $1,200 on players' first three deposits. However, the terms and conditions associated with this welcome offer are less favorable. We also appreciated the promotions in the Calendar section, where bonuses are offered daily on specific games.
Furthermore, in terms of reputation, Nalu is considered a safe brand thanks to its license from the Kahnawake Gaming Commission. We noted that the casino implements various security measures to protect player data. This review of Nalu Casino concludes with an overall rating of 3/5.
