Established in 2003, Captain Cooks is a cruise-themed online casino offering more than 850 games from Evolution and Games Global. Owned and operated by the Casino Rewards Group, its frequently audited by eCOGRA and is licensed and regulated by the Kahnawake Gaming Commission, the UK Gambling Commission, the Malta Gaming Authority, and the Alcohol and Gaming Commission of Ontario. As one of the top international online casinos, players can look forward to 24/7 customer support through live chat and email, trusted banking methods, robust security measures, and more. Read our detailed Captain Cooks Casino review to find out more!
Captain Cooks Casino - Free Spins Sign Up Bonus, Promotions & Rewards
You'll find a wide selection of Captain Cooks Casino bonuses for both new and existing players in 2024. You can look forward to a generous welcome package with free spins as a newly registered customer, while existing players will be showered with cashback deals, reload promotions, and loyalty rewards. When you register a new account, you'll be entitled to 100 free spins for a $5 deposit on the Mega Money Wheel progressive jackpot game. Each spin is valued at $0.25 and gives you the unique opportunity to become an instant millionaire.
Once you've enjoyed the Mega Money Wheel game with 100 Captain Cooks Casino free spins, you'll qualify for a multi-tiered welcome package spread across your next 4 deposits. This will give you the ability to claim up to $475 in welcome bonuses over 4 deposits to further increase your chances of winning big. Full details for this exceptional welcome offer can be found on our Captain Cooks bonus page.
Weekly and Monthly Promotions for Existing Players
While we were unable to claim a no deposit bonus, we do believe that the 100 free spins for $5 is more than enough to make up for this. You'll also be thrilled to learn that, as an existing player, you can claim up to 50% back on your losses with weekly and monthly cashback deals, depending on your Status Level.
If this is not enough, you'll be pleased to know that Captain Cooks also comes equipped with a reload promotion where you can claim a 25% match up to $200 for a minimum deposit of only $20. What makes this promotion even more enticing for existing players is the fact that this offer also comes with additional free spins on a regular basis on some of the hottest slots in the industry.
Casino Rewards Loyalty Program
Apart from providing a multitude of generous promotions and bonuses, international players will also benefit from incredible loyalty rewards. As the top loyalty program in the world, players can look forward to 6 loyalty tiers, each offering an assortment of additional perks and benefits. You will earn VIP Points for every real money wager, allowing you to redeem VIP Points for casino credits. Below, we included a table of how much you'll earn for every $10.00 wagered on various games.
Once you've accumulated 50 VIP Points, you'll earn 1 Status Point. These points are used to determine your Status Level within the program. The Bronze tier requires 1 Status Point, while the diamond tier will require 401 Status Points. Each Status Level will give you access to incredible benefits, such as birthday bonuses, higher deposit limits, early access to the newest games, the best Casino Rewards free spins bonuses, exotic getaways, dedicated account managers, and free entries into exclusive draws, including the Time of Your Life Sweepstakes draw and the VIP Lucky Jackpot draw.
Generous Bonuses for All Players
Players can look forward to a wide range of promotional offers, including free spins, a multi-tiered welcome package, cashback promotions, reload deals, and loyalty rewards. The only drawback is the 200x wagering requirements on the first and second deposit bonuses. Thankfully, this is reduced to 30x from your third deposit, making it well worth your time and money.
Captain Cooks Bonus/Promotions FAQ
- Can I play live dealer games with the sign up bonus? Yes you can. We at Top 10 recommend playing Lightning Dice or Deal or no Deal as these games will count 100% towards your playthrough requirements. What is the expiry date on promotions and bonuses? You will need to make your first real money deposit within 7 days after registering a new account. Thereafter, all promotions and bonuses will stay valid for 60 days. Are there any bet restrictions with an active bonus? Yes. When you have an active bonus, you will not be allowed to bet more than 25% of the bonus value. You also can't use even money bets on roulette, sic bo, or craps, and you can make use of the double up feature or auto play feature.
Top10's Opinion of the Captain Cooks Bonuses
The promotions and bonuses are excellent for new and existing players. You can claim free spins to become the next millionaire, benefit from a multi-tiered welcome package across several deposits, claim reload promotions and cashback deals as an existing player, and unlock tons of additional perks and benefits through the loyalty program. You'll struggle to find better promotional offers anywhere else.
Terms and Conditions Assessed at Captain Cooks Casino
When you register a new real money account, you need to read, understand, and accept the terms and conditions before you can access your account. We understand that reading through the fine print can be tedious and time consuming. It's for this reason why we included some of the most important terms and conditions below to help you better prepare for what lies ahead once you sign up and start claiming promotions and bonuses in 2024.
- Game Contributions: Different games played may contribute a different percentage of the play-through (up to 100%) towards the required play-through. The best way to clear your bonus is to play online slots or live dealer games like Deal or No Deal and Lightning Dice as these games count 100% towards wagering. All other games will contribute 50% or less.
- Pending Withdraws: Withdrawn funds will be held in pending for 48 hours. When you are ready to request a withdrawal on your winnings, it's important to note that your winnings will be kept in a pending period for 48 hours before its processed by the Finance department. Thereafter, it will take between 24 and 72 hours to reach your preferred payment method.
Evolution Live Casino & Games Global RNG Games
Players from across the globe can explore over 850 games from world-class software providers on both desktop and mobile devices. The live dealer section is powered by Evolution Gaming, while the selection of traditional games is provided by Games Global along with other smaller software studios. Some of top studios under Games Global include Triple Edge, Pear Fiction, Gameburger, Alchemy, All41, and Stormcraft.
This will give you access to online slots, video poker, progressive jackpot games, live dealer titles, table games, card games, and specialty games. While you won't find any tournaments or sportsbetting action, you can play most games in demo mode, giving you the ability to familiarize yourself with the game rules and payouts before playing for real money. Below, we provided our featured game worth exploring along with jackpots, and the most popular table and card games in 2024.
Top 5 New Release Slots for October 2024
October sees 24 new slots being added to Captain Cooks throughout the month and to help you decide which ones to play, we've decided to give you a list of the Top 5 new slots we are most excited about. Which one will you choose to play?
- 5 Doggy Millionaires Dream Drop :- This new 4ThePlayer slot is releasing on the 8th October. It has 5 reels, 1,024 paylines, and a 96% RTP. The volatility is set to low with bets from 0.10 up to 60. This is a follow up to 5 Doggy Dollars and comes with a number of bonus features including Money Ways & Collect Scatter, a respin bonus, the Frisbee feature, bonus buy, and Dream Drop Jackpots win a max win of 15,000x.
- Zeus Lightning Riches Power Combo : New from Infinity Dragon Studios, this slot is being released on the 16th October. This is a medium variance slot with a 8,300x max jackpot. There are 40 paylines and plenty of bonus features including Instant Collect, the Golden Eagle feature, bonus buys, and Link&Win and Power Combo Boosts. The RTP is set at 96.08% and spins start from 0.20 up to 30.
- Bison Moon Megaways : Northern Lights Gaming brings this new slot to Captain Cooks casino on the 17th October. It has 6 reel and 2-7 rows with up to 117,649 paylines. The RTP ranges with the highest being 96.10%. The volatility is set to high and the max win is 10,000x. This is the 3rd game in the series and there are 2 bonus games as well as wilds, rolling reels, free spins, bonus buy features, the Bison Stampede, and Link&Win.
- King of Alexandria Mega Moolah : Get ready for big wins with Neon Valley Studios 28th October release. It is a 5 reel, 10 paylines slot with a max win of 12,500x as well as a progressive jackpot. The volatility is medium and the RTP is 86.78%. It has an Egyptian theme with spins going from 0.10 up to 200. Other features include expanding wilds, respins, and of course the progressive wheel.
- Thunderstruck Gold Blitz Extreme : The next instalment in this Stormcraft Studios slot series is being released on the 31st October. It has 6 reels and 4,096 paylines and ranging RTPs with the highest being 96%. The max win on this high volatility slot is 5,500x and the hit frequency is 29%. This is the follow up to Thunderstruck Stormchaser but only Thor is featured. There are 2 bonus games and spins start from 0.20 up to 50. Features include wilds, a collect feature, respins, Rising Rewards Bonus multiplier, Rising Rewards Jackpot, bonus choice, free spins, bonus buys, and Gold Blitz.
337 Big Winners So far in September 2024 at Captain Cooks Casino
September is proving to be a very lucky month for players at Captain Cooks with over 337 wins recorded so far. The biggest win came on the 9th of September when lucky player B.L won CA$250,000 playing this Ancient Fortunes Minotaur Rising slot. This was a new release in August and has proven to be a big hit with players. Developed by Triple Edge Studios it pays both ways with excellent graphics.
The second biggest win at Captain Cooks casino was for €108,624 and this was on the Deal Me In slot which is a Link&Win game. It was released in December 2023 but is still proving popular. Third up on the list of big wins for September was another August slot release, 12 Masks of Fire Drums. A players with the initials M.D won CA$100,000 on the 3rd of September. Thunderstruck II - High Limit also produced a big win of CA$82,600 on the 8th of the month with 12 Masks of Fire Drums also paying out CA$75,680 on the 10th. The wins never seem to stop and you could be the next player to take home a big win at Captain Cooks this month.
Play the Exclusive 9 Max Rewards Online Slot
Based on the 9 Masks of Fire slot, the 9 Max Rewards online slot developed by Aurum Signature Studios comes with a 96.24% RTP and is propelled by 5 reels, 3 rows, and 9 paylines. With a maximum jackpot prize worth 2,000 times your stake, you can look forward to scatter symbols, free spin symbols, a wild symbol, an Epic Strike feature, and a free spins feature where you can claim up to 30 free spins. The bet limits range from $0.02 to $60,00, making it ideal for small and big budgets. Make sure to play slots for free, especially this exclusive title, before wagering real money in 2024.
Progressive Jackpots to Win Captain Cooks
Progressive jackpot games are some of the most attractive titles at any online casino, and Captain Cooks comes fitted with some of the biggest in the business. You'll find a total of 9 progressive jackpot games within the game library. You can explore these games by simply clicking on the 'Progressive Jackpots' category in the game portfolio. Hunt down life-changing sums of money on titles like Atlantean Treasures, Treasure Nile, Cash Splash, Roulette Mega Moolah, Treasure quest, Mega Vault Millionaire, Casino Rewards 20 Year Celebration, Immortal Romance Mega Moolah, and Mega Moolah.
Popular Table and Card Games
Apart from providing excellent online slots and progressive jackpot titles, you'll also benefit from a wide variety of table and card games. You can explore over 50 blackjack games, more than 20 roulette titles, nearly 60 video poker games, and several poker and baccarat variations. We reviewed the table and card games in great detail and provided our top recommendations below to help you get started when placing real money wagers in 2024.
- Atlantic City Blackjack
- Multi Wheel European Roulette Gold
- High Limit Baccarat
Immersive Live Dealer Games
The live dealer section is powered by Evolution Gaming, regarded as the leading software provider when it comes to live casino entertainment. These games are streamed in high definition from private studios across the globe, and give you the ability to interact with players and dealers in real-time through a live chat facility. You can also use multiple cameras angles to spice up your betting experience. Players can access these games by clicking on the 'Live Casino' category within the game portfolio. This will give you access to several types of live dealer games, including Live Roulette, Live Baccarat, Live Blackjack, and Live Game Shows. These close to 40 live dealer games to explore at Captain Cooks!
Captain Cooks Game and Software FAQ
- What types of games are available at Captain Cooks? With over 850 games, you can explore various online slots, specialty games, video poker titles, table and card games, and live dealer games on desktop and mobile. How many software providers are there? You will find two primary software providers, including Games Global and Evolution. However, you can also explore smaller software developers under Games Global, such as Triple Edge Studios, Aurum Signature Studios, All41 Studios, Pear Fiction, and more. Can I play games for free? Yes you can. You can familiarize yourself with the game rules and payouts on just about any game in demo mode before playing for real money.
Top10's Opinion of the Games and Software
With more than 850 games from Games Global and Evolution, you can look forward to hours of entertainment while playing table and card games, online slots, progressive jackpots, specialty games, video poker, and live dealer titles. You'll also find several exclusive titles that you can only play at the Casino Rewards Group. The game selection is great, but we wish there were more software providers included on the platform.
Desktop Usability and Mobile Compatibility at Captain Cooks
International players will be pleased to know that the desktop version can be accessed without any additional download of software. Simply visit the official site on Windows or Mac and proceed to register a new account within seconds. The desktop version is reliable, smooth, and easy to use. There are loads of categories located at the bottom of the page, including promotions, loaylty, games, banking, and help. You can also use the search function at the top along with a cashier section to easily make deposits and withdrawals.
While we were unable to find a Captain Cooks Casino mobile app, we did notice that the operator provides a mobile version that you can access through your mobile's web browser. Compatible on both Android and iOS devices, the mobile version gives you the freedom to register a new account, claim promotions and bonuses, make safe and secure online transactions, contact support, and manage your account. This makes it one of the top mobile platforms in the world when it comes to gaming on the go.
Captain Cooks Compatibility & Usability FAQ
- Can I sign up for a new account on my mobile device? Yes you can. Apart from signing up, you can also claim bonuses, make deposits and withdrawals, play exclusive titles, manage your account, and contact support while on the go. Does the mobile version work on Android and iOS? Yes. The mobile version works seamlessly on any handheld device. You simply need to use your mobile's web browser to visit the official site and login. Is there a dedicated mobile app at Captain Cooks? Not at the moment. However, the mobile version is an instant-play platform that does not require any additional download of software, making it far more convenient for most players.
Top10's Opinion on Compatibility & Usability
Both the desktop and mobile versions are easy to use, effortless to navigate, and packed with innovative features and services. The software is reliable, smooth to operate, and secure at all times. While we would have liked to see a dedicated mobile app, the web-based version will meet all your needs. The compatibility and usability are therefore excellent, and will undoubtedly be enjoyed by all types of players.
Safe and Secure Deposit & Withdrawal Methods
Captain Cooks is a legitimate gambling site for international players, providing a multitude of safe and secure banking methods for all your deposit and withdrawal needs. You can choose from a wide variety of payment methods, including bank transfers, e-wallets, credit/debit cards, prepaid cards, mobile payment options, and more. Below, we included a step-by-step guide to easily make a real money deposit as well as how to make a successful withdrawal in 2024, regardless of where you are situated in the world.
Cryptocurrences Accepted at Captain Cooks from July 2024
The Casino Rewards Group is always working hard to improve their offering and in July 2024, they added cryptocurrenies to their available withdrawal options. This means that all players at Captain Cooks can now request a payout through Bitcoin, Tether, or Ethereum. It hasn't been specified if these cryptocurrencies will be made available for deposits as well, but as soon as we receive word about this, we will update our review.
How to Deposit Effortlessly
Adding real money funds to your casino account is simple and effortless. With a wide range of deposit options at your fingertips, you can quickly choose your preferred payment method and amount before exploring the assortment of games. Below, you'll find a step-by-step guide on how to make a deposit in 2024.
- Visit the Banking Section: With a registered account, you will need to visit the cashier section by clicking the orange 'Deposit' button in the top right-hand corner of the interface.
- Choose your Deposit Method: Once the banking section is loaded, you will be presented with a list of available deposit options, including debit/credit cards, e-wallets, prepaid cards, bank transfers and more.
- Enter your Deposit Amount: Once you registered your deposit method, you will need to enter the amount you want to add to your account. The minimum deposit is $5.00.
- Confirm your Deposit: Once you entered your deposit amount, you can double check that everything is correct and click on the 'Deposit' icon. Your funds will reflect immediately without any additional fees or charges.
- Enjoy your Funds: Once the funds are added to your account, any available bonuses will be allocated in seconds. You can then explore the game selection and start wagering real money.
Request a Withdrawal in Seconds
When you have more than $50.00 in your cash balance, you are more than welcome to request a withdrawal on your account. The process to request a cashout is very similar to making a deposit. Below, we provided a quick step-by-step guide on how to request a withdrawal in seconds, regardless of where you are situated in the world.
- Visit the Banking Section: When you are ready to cashout your winnings, revisit the cashier section in the top right-hand corner of the interface.
- Select Withdrawal: Once the cashier section is loaded, you will need to click on the 'Withdraw' button located next to the 'Deposit' icon.
- Choose your Withdrawal Method: While the casino will try to pay back to your method of deposit, this might not always be possible. In this case, you will need to select an alternative payment method.
- Enter the Withdrawal Amount: Once you selected your preferred withdrawal method, you can enter the amount you want to receive as your winnings. Make sure it's more than $50.00.
- Verify your Account: Once you requested your withdrawal, it will enter a 48-hour pending period. During this time, you can verify your account by providing your ID, most recent Utility Bill, and back and front copies of your card if used on your account.
Fastest Payment Methods at Captain Cooks
During our comprehensive review, we evaluated the assortment of banking methods that can be used by international players in 2024. Whether you want to make deposits and withdrawals with e-wallets, bank transfers, prepaid cards, credit/debit cards, or mobile payment methods, you'll find all of them at this $5 minimum deposit casino. However, the quickest and most convenient methods are undeniably e-wallets as these provide instant deposits and some of the fastest withdrawals at Captain Cooks. Some of our top recommendations include Interac, eCheck, EcoPayz, Neteller, and Skrill.
Captain Cooks Banking Methods FAQ
- What is the smallest deposit amount at Captain Cooks? You can make a minimum deposit of $5 to claim 100 free spins. Thereafter, you will need to deposit $10 or more to qualify for the welcome package and other promotional offers. What is the maximum I can withdraw per week? The maximum you can withdraw per week is $4,000. Any remaining funds over this amount will be paid out the following week. Are there any extra fees or charges? No. However, if you are playing in a different currency, you might face conversion fees. Make sure to read the terms and conditions before making deposits or withdrawals in another currency.
Top10's Opinion on the Banking Section
Our review of the deposit and withdrawal options was positive. There are over 60 different payment methods catering to international players, and all deposits are instant. The minimum deposit of $5.00 is a major plus but the downside is the 48-hour pending period on withdrawals before its processed by the Finance department.
Sign Up Process at Captain Cooks Casino
Those interested in registering a new account can do so within a couple of minutes. The registration process is uncomplicated, and only requires a few personal details before you can start playing for real money. Below, you'll find a step-by-step guide to sign up for a new account in 2024.
-
Visit the Casino Website: Whether you are on desktop or mobile, simply open your web browser and visit the official Captain Cooks website.
-
Start the Registration Process: When you land on the homepage, click on the red 'Play Now' button to start the registration process. You will need to provide your first and last name, DOB, gender, home address, currency, password, telephone number, and more.
-
Confirm Age and Opt-in for Bonuses: Towards the end of the registration process, you will need to confirm that you are of legal age and opt-in for bonuses if you would like to give your bankroll a boost once you make a deposit.
-
Copy Username & Password: Once the registration process is completed, you will receive your unique username and password. We recommend saving this information before closing the window.
-
Login and Deposit: With your username and password, you can login to your account with ease and visit the cashier section to make your first real money deposit.
Licensing, Complaints, and Responsibility
This gambling site ensures a safe and secure environment for visitors at all times. With a Privacy Policy in place, all player information is stored securely and is never sold or traded to any third parties. The site operates under four licenses, and there is also encryption software used when processing all transactions. You can be sure you will enjoy fair games as they are audited on a routine basis by eCOGRA. Below, we'll take a closer look at their responsible gambling policy, licensing authorities, and complaints from players.
Licensing Information
Captain Cooks is considered one of the safest, fairest, and most reliable online casinos in the industry. The gambling site is licensed by four prestigious regulatory bodies, including the Malta Gaming Authority, the UK Gambling Commission, the Kahnawake Gaming Commission, and the Alcohol and Gaming Commission of Ontario. These regulatory authorities ensure that you'll always have a fair and transparent gaming experience.
Gamble Responsibly
You will find one of the most complete responsible gambling policies at Captain Cooks Casino to help you better control your spending and prevent gambling harm. For instance, you can take a self-assessment test, set deposit limits on a daily, weekly, and monthly basis, take breaks from gambling from 24 hours to 6 months, find contact information for third-party organizations, and look forward to parental controls to eliminate underage gambling.
Complaints Reviewed
There are no unresolved complaints at the time of this CaptainCooks review. You will find that any and all complaints have a short lifespan as the customer support team is always working to review and resolve any problems that players may encounter. We searched the web to locate past complaints surrounding this online casino and provided our findings below for added convenience.
Captain Cooks Licensing, Complaints, and Responsibility FAQ
- Is Captain Cooks regularly audited? Yes. The online casino is regularly audited by eCOGRA, ensuring fair games and payouts at all times. You can also review the monthly payout percentage on all games by clicking on the eCOGRA Seal of Approval at the footer of the homepage. Does the casino effectively respond to complaints? Yes. During our review, we evaluated several sites, and all of them are constantly being monitored by the casino. You will notice the gambling site responding to complaints and assisting players within a week. Is my personal and financial data safe? Yes. You will be pleased to know that the casino uses the most advanced SSL encryption technology to protect your personal and financial information at all times. There's also a privacy policy which ensures your information is kept safe and not shared with anyone else.
Top10's Opinion on Licensing, Complaints, and Responsibility
Our review team scored the trust and fair play aspects of CaptainCooks Casino very highly. The site is certified by eCOGRA, licensed by the UKGC, KGC, AGCO, and MGA, and uses the latest SSL encryption technology. Responsible gambling features are included for players too.
Customer Service at Captain Cooks
When you encounter a problem, or you simply have additional questions about a promotion or game, you can rest assured that you'll never be left in the dark. The online casino offers professional and friendly customer service 24 hours a day and 7 days a week through multiple contact channels, including live chat and email. Live chat typically responds within 2 minutes, while emails can take up to 48 hours to receive feedback.
Captain Cooks Customer Support FAQ
- Can I contact support on my mobile device? Yes you can. One of the best features of the mobile version is that you can contact support while on the move. You can either get in touch through live chat or quickly send an email when you are not at home. Can I contact support via telephone? Unfortunately not. While this was available in the past, the casino decided to remove the telephone option. You can only get in touch with support via email or live chat. Is support available 24/7? Yes it is. The customer support staff are available 24 hours a day and 7 days a week through several contact channels for added convenience.
Top10's Opinion on Customer Service
During our in-depth review, we contacted the support staff via email and live chat and asked various questions to test their knowledge, response times, and professionalism. The support agents are excellent, and provided comprehensive answers to all our questions. They are well trained and always willing to help. We recommend the live chat facility as emails take too long in our opinion.
Member Casinos
Established in 2000, the Casino Rewards Group features some of the top member casinos in the business. With an account at Captain Cooks online casino, you can transfer your loyalty progress to other member sites and still claim additional promotions and bonuses to further boost your winning opportunities. Below, we included some of our top recommendations catering to a wide range of player preferences.
- Grand Mondial - 150 chances to Become a Millionaire
- Zodiac Casino - Top $1 Minimum Deposit Site
- Casino Action Review - Top Multi-Tiered Welcome Package
Did You Know
There have been plenty of big winners at the Casino Rewards Group over the years, including a lucky player who won €4,365,843 on the Mega Moolah slot at Captain Cooks in March 2018. There are plenty of smaller daily winners too and these can all be viewed on the winners page of the Rewards Group site.
Top10's Overall Rating for Captain Cooks Casino
Our review of Captain Cooks Online Casino has been a positive one and we do not hesitate to recommend this site to international players. With great banking options, tiered welcome bonuses, loyalty rewards, and the best Games Global titles, all of your needs will be met. The downfall is the 48-hour pending period on withdrawals, and the high wagering requirements on your first and second deposit bonuses. Players will quickly see why this site has become one of the leading choices around the world.
- Part of The Casino Rewards Group
- Mega Moolah Jackpot Available
- Fast 2 Hour withdrawals with e-wallets
- Minimum deposit casino
- 100 Free Spins for $5 Bonus
