What is Casino Rewards?
Founded in 2000, Casino Rewards is a unique loyalty program that is connected across multiple brands. It operates 29 online casinos including Zodiac Casino, Yukon Gold, and Captain Cooks. This network offers shared promotions and exclusive VIP rewards. It is operated by Apollo Entertainment Limited and has a total of 15 million users worldwide. Every year over $50 million is given away in bonuses and VIP draws.
The Casino Rewards Group is one of the most trusted and longest serving casino groups and home to some of the biggest jackpot winners. It operated solely on the Microgaming software platform (now Apricot) until February 2025 when Pragmatic Play slots and live dealer games were added. Over the years, exclusive Microgaming slots (now Games Global) were developed giving players access to games they wouldn't find elsewhere. This included progressive jackpots.
Casino Rewards Licensing & Regulation
Licensing is one of the most important things when it comes to choosing an online casino to play at. Who the licensing authority is can also help to determine the quality, fairness, and security of the site. Is Casino Rewards regulated? Yes, it holds multiple licenses from some of the strictest regulators as shown below.
- Kahnawake Gaming Commission (Canada) : All 29 casinos have a license from the KGC. The Kahnawake Gaming Commission prioritizes player protection and has strict guidelines that operators must follow.
- Alcohol and Gaming Commission of Ontario (AGCO) : 7 of the casinos hold an additional license to operator in Ontario. These are Captain Cooks, Classic, Golden Tiger, Grand Mondial, Luxury, Yukon Gold, and Zodiac. Operators must submit regular reports and undergo inspections to maintain the high standards of the AGCO. They must ensure safe and responsible play, prevent underage access, comply with AML rules, and have strict KYC.
- Malta Gaming Authority (MGA) : With an MGA license, fair gaming is a must, and the operator must provide proof of fairness over a 6-month period. Responsible gambling is also necessary and adequate resources for problem gambling as well as self-exclusion must be provided. It also ensure the security of player funds.
- UK Gambling Commission (UKGC) : 13 Rewards Group casinos have a UKGC license including Quatro, UK Casino Club, and Zodiac. With this license policies and procedures must be in place to address problem gambling and crime. All bonus terms must be clear and transparent and regular checks are carried out. Fair gaming must be proven also.
Casino Rewards eCOGRA Certification
Third party audits and guaranteed fair gaming is important and all the games offered by Casino Rewards are certified by eCOGRA. This ensures fair play and random game results. It also ensures compliance with anti-fraud and responsible gaming measures which are part of many of the licensing guidelines.
eCOGRA was established in 2003 and is an independent testing agency which inspects and certifies the RNG used by online casinos. It monitors fair gaming practices, ensures player protection and responsible practices by operators.
Are Casino Rewards Casino Safe?
A big consideration for many people who choose to play at online casinos is whether they are safe. Is their personal information and financial data shared with the site secure? Casino Rewards casinos take security very seriously and implement a number of safety measures aimed at protecting players' personal and financial information, ensuring reliable payouts, and promoting responsible gambling.
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Encryption
All member sites within group use 128-bit SSL encryption and this secures all your financial transactions ensuring that your information is encrypted and safe from any potential threats or hacks. This is the same technology that is used by banks and financial institutions. They also use firewalls and anti-fraud measures to prevent unauthorized access.
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Payout Security
In terms of the Casino Rewards payout security they offer fair payout policies and multiple withdrawal options. A big concern for many players is whether or not they will actually get paid their winnings. Casino Rewards casinos have licensed and regulated payout policies which ensures both fair and timely withdrawals. Players of course, must adhere to all terms and conditions surrounding withdrawal especially if they are playing with bonuses.
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Withdrawal Methods
There are plenty of withdrawal methods to choose from which are all safe and secure. These include credit and debit cards, e-wallets like Interac, PayPal, and Neteller, wire transfers, and in July 2024 withdrawals via cryptocurrency were added. This provides players with safe and secure payment options. There is a minimum withdrawal amount of $50 on all methods except for bank wire which is $300. All withdrawal requests are held in pending for 2 working days. After this you can expect your payout to be processed. The fastest withdrawals are via e-wallets or cryptocurrency which can be instant up to a couple of hours.
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Responsible Gambling
Responsible gaming is a big thing and one of the criteria for many of the licensing authorities. The Casino Rewards Group takes this very seriously and provides several tools as well as helpful information to all players. They allow you to set deposit limits (daily, weekly, and monthly) from your account. They also have self-exclusion where you can set cooling off periods between 24 hours and 6 months. You can also set a 6 month self-exclusion period. If you set this, you should note that you cannot reverse the decision. To activate self-exclusion you should contact the customer support team.
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Minor Policy
There is also a minor policy in place which states that only persons over the age of 19, or the legal age of majority in their jurisdiction (whichever is the greater) can play at Casino Rewards. There's information on filtering programs players can use to prevent underage access such as Cyberpatrol and Netnanny.
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Dispute Resolution
A dispute resolution and the support centre is available should you experience any issues. If a claim or dispute arises you can contact the support team. If they are unable to settle the dispute, they will refer you to an arbiter such as eCOGRA. Players in the EU have the option to contact the European Commission's ODR Platform for help with resolving disputes.
Player Experiences & Reviews
To determine whether or not Casino Rewards is legit, many players look to see what others are saying. It is worth bearing in mind that there will be positive and negative reviews no matter what. Looking at a review sites like Top10Casinos, Trust Advisor or Ask Gamblers will yield different results. On Trust Advisor a score of 1.5 (bad) is given with a lot of 1-star reviews. A lot of these are from disgruntled players who didn't win money. At Ask Gamblers the rating is 7.18. Here at Top10Casinos it's 4.5 out of 5. It is worth taking into consideration that as with every industry, negative reviews are often easier to get.
Below is an overview of the main Casino Rewards player reviews both positive and negative.
- Highest Win Rate Guarantee : In March 2025, the Highest Win Rate Guarantee was introduced so players are guarantee the best available RTP version of all slots.
- Fast Payouts : many player report fast withdrawals through the use of e-wallets.
- Huge Jackpots : Those that enjoy playing for progressive jackpots are impressed with the jackpots available such as the Mega Moolah series of slots.
- Loyalty Program Benefits : VIP players get exclusive rewards and free bonuses as well as daily draws, TOYL sweepstakes, and a daily gift which can include free spins or an extra match bonus.
- Wagering Requirements : Wagering requirements on welcome bonuses can be very high at 200x. This is extremely difficult to clear.
- Verification Delays : Some players experience delays with the KYC process.
- Country Restrictions : Some complaints relate to players not being able to access Casino Rewards casinos anymore. For example, only 13 sites are have UKGC licenses which means UK players can only access these casinos.
- Withdrawal Limits : The maximum withdrawal limits are set at $4,000 per week but the casino can increase this at their discretion.
As you can see, it really is a mixed bag. A lot of players appreciate the variety of bonuses offered (eg. 80 free spins for $1 at Zodiac, the 3 no deposit free spins at Classic, and the low $10 minimum deposit at Quatro) but many balk at the high wagering requirements that are attached. We do agree that 200x on the first and second deposits is very steep but for many of the sites the minimum deposit is $1 or $5 and will get you 40 or 100 free spins. This is a great way to try out the games without spending a lot. The wagering requirements do drop to a standard 30x with your third deposit.
In terms of issues with withdrawal delays or a lot of time being taken up with KYC, this is common across the industry which is why many advise that you complete your KYC as soon as you can rather than waiting until you go to make your first withdrawal. There are a number of different companies that specialize in KYC and Verification including Smile ID and Sumsub. They have their own timeframes and procedures to follow which can account for some delays.
Where players have reported non-payment of winnings, many of these issues were down to not reading and understanding bonus terms.
Overall, those who have played at Casino Rewards casinos for any amount of time are satisfied and enjoy the opportunities provided. There is a dedicated Winners page on the official website where you can read Winners' Stories, view Recent Winners across the network of sites, and read TOYL Stories. Everything is transparent including the terms and conditions.
1,000+ Games From 3 Top Software Providers
All the member sites run on the Apricot software platform (formerly Microgaming). Since launching in 2000, Microgaming slots and RNG games (now Games Global) were the only option. Evolution live dealer games were added over the past 5 years and in February 2025 Casino Rewards added Pragmatic Play slots and live dealer games were also added.
The game variety is excellent and although they may not have the largest library, with Games Global and Pragmatic Play, all the best slots are available. There's even exclusive games that were developed for the Rewards Group such as Stellar Rewards 7s and the Casino Rewards Mega Money Wheel. Players can also enjoy a great selection of table games including blackjack, roulette, and poker. The live dealer games are powered by industry leader Evolution as well as now featuring Pragmatic Play Live giving players the best options available.
Casino Rewards Bonuses & VIP Program
The bonuses and Casino Rewards VIP Program are one of the major taking points when it comes to this group. The welcome bonuses allow players to start from $1 up to $10 and offer a variety of bonuses from free spins to match bonuses across 3 to 5 deposits. The bonus terms are always clearly displayed and transparent. New player bonuses include:
- No Deposit Bonuses : Kingdom and Classic Casino offer 3 no deposit spins + 40 spins for $1.
- Free Spins ($1 - $10 min deposit) : Captain Cooks 100 spins for $5, Yukon Gold 150 free spins for $10, and Zodiac Casino 80 free spins for $1.
- Welcome Packages : Golden Tiger $1,500 over 5 deposits, Luxury $1,000 over 5 deposits, and Blackjack Ballroom $500 over 3 deposits.
The VIP Program
The Casino Rewards Loyalty Program is second to none and the benefits and perks players get are unrivalled. Not only do players earn comp points that they can redeem for cash or bonuses, there are exclusive sweepstakes, daily prize draws, free gifts, and much more.
The program has 6 status levels and at each level players get bigger and better benefits. This includes personal VIP hosts, additional entries into the TOYL Sweepstakes and VIP Lucky Jackpot (5 draws everyday with an increasing jackpot), and more. In your account on any of the member sites you can also enjoy Reward Riches, create streaks, play in the Thunderball, and enjoy daily freebies. We haven't seen this many player incentives in any other loyalty program.
Common Myths About Casino Rewards
- Myth 1: Casino Reward Casinos are Scams
- Fact : All the member sites are licensesd and regulated by strict licensing authorities and audited by eCOGRA.
- Myth 2: Casino Rewards Controls Slot Outcomes
- Fact : The games use RNG software that is verified for fairness by eCOGRA.
- Myth 3: You Can't Cashout Winnings
- Fact : There are withdrawal rules that must be followed, AML processes, KYC processes, and wagering requirements if bonuses are used. All of these are clearly stated in the T&Cs. Delays can happen with KYC and account verification. Players have withdrawn winnings as is shown in the winners's stories and in many of the reviews and forums.
- Myth 4: Bonuses are Impossible to Cashout
- Fact : There are very high (200x) wagering requirements on the first and second bonuses which would generally be very hard to clear but there are low minimum deposits of $10 which can make this easier. Wagering reduces to 30x on the third deposit which is a standard amount and can be cleared. It is advisable to play slots that count 100% towards your wagering contribution.
FAQs
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Is Casino Rewards legit?
Yes. This group is licensed and regulated by the UKGC, MGA, KGC, and ACGO. It is also certified by eCOGRA. -
Which casinos within the group are the most popular?
The most popular include Zodiac, Yukon Gold, Classic, and Quatro. Each offers its own unique welcome bonus with minimum deposits starting from $1 to $10. -
Is customer support available 24/7?
Yes. There's 24/7 live chat, email support, and an extensive FAQ section.
Can You Trust Casino Rewards in 2025?
As you can see from the information and facts laid out, the Casino Rewards Group is one of the oldest and longest running network of sites. It holds valid and legitimate licenses with the strictest of licensing authorities and is eCOGRA certified ensuring secure and safe gaming for all players. They offer progressive jackpots, excellent loyalty rewards, and games from leading software providers. The wagering requirements on the first two bonuses may be quite steep and hard to clear but in terms of whether Casino Rewards is legit, the answer is yes. It is important that you understand all the bonus terms, withdrawal terms, and requirements before playing. To find out more be sure to check out our full Casino Rewards Guide and any of the other pages we have dedicated to this group.
