Immerion opened it's virtual doors in 2024 and our review team completed a full evaluation of the site in October shortly after publishing our full reviews for Olympe Casino and Genieplay Casino.
Most Memorable Moments at Immerion Casino
Immerion Casino Offers Two Welcome Bonuses and Cashback
Our Immerion casino review noted that players cannot take advantage of no deposit free spins or free bonuses through a promo code. During our assessment, we also did not find a Promotions section compiling all available offers. However, after reviewing the Bonus Policy and Cashback pages, we noted that players can still benefit from attractive bonuses for entertainment in 2024 at this online casino.
Claim One of the Welcome Bonuses Offered at Immerion Casino
After signing up, Immerion offered us two welcome bonuses to choose from, without free spins. One of these offers is reserved for VIP players who make a deposit of at least $2,000 USDT or the equivalent in euros. The other, however, is accessible with a minimum deposit of $15 USDT or the equivalent in euros. It is also important to highlight that both welcome bonuses are valid on the first four deposits.
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1st Option: 500% Up to $8,000 USDT or the Equivalent in Euros
- 1st Deposit: 200% up to $2,000 USDT
- 2nd Deposit: 100% up to $2,000 USDT
- 3rd Deposit: 75% up to $2,000 USDT
- 4th Deposit: 125% up to $2,000 USDT
- Maximum Withdrawal: 10x the bonus amount
- Wagering Requirement: 30x (bonus + deposit)
- Validity Period: 10 days
- Eligible Games: All slots
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VIP Offer: 500% Up to $60,000 USDT or the Equivalent in Euros
- 1st Deposit of $2,000 USDT: 150% up to $15,000 USDT
- 2nd Deposit of $500 USDT: 100% up to $15,000 USDT
- 3rd Deposit of $500 USDT: 100% up to $15,000 USDT
- 4th Deposit of $500 USDT: 150% up to $15,000 USDT
- Maximum Withdrawal: 10x the bonus amount
- Wagering Requirement: 25x (bonus + deposit)
- Validity Period: 10 days
- Eligible Games: All slots
Two Cashback Bonuses Available Daily and Weekly
At Immerion Casino, players can continue playing with two cashback bonuses after a losing streak. To claim these cashback offers, simply click on the "Cashback" tab.
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Daily Cashback
On losses incurred the previous day, Immerion offers a 10% cashback. This daily cashback expires after 24 hours and is subject to a wagering requirement of 3x. Additionally, it cannot be used to play live games or baccarat.
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Weekly Cashback
If you join this online casino's Telegram channel, you will receive a 10% cashback each week. Generally, this cashback offer does not apply to live games or baccarat, but VIP members may receive special cashback for these games.
Win Up to 5 BTC with the "Fortune Engine" Promotion
With this promotion, players can win up to 5 BTC. To participate, simply make a deposit of at least $50 USDT. After this transaction, players will also receive three free fortune spins.
Immerion's Terms of Use to Consider Before Registering
During our assessment, we took the time to review the terms of use for Immerion Casino. Although we encountered some issues with the font used in the Terms and Conditions, we highlighted the major principles you should consider before playing. We also found that players can download the PDF of the terms of use by clicking on "Download" at the bottom of the page.
- Account Closure: Players can close their accounts by contacting the casino's customer support. For security reasons, Immerion reserves the right to request players provide identification documents, proof of funds, or to conduct an interview via Skype or Zoom.
- Closure of Inactive Accounts: The casino may block or close inactive accounts after 6 consecutive months. Additionally, the casino has the right to charge administrative fees of 5% up to $100 USDT.
- Account Verification: Upon deposits or before withdrawals, Immerion uses the KYC process to verify players' identities. To do this, players must provide an identification document (a copy of their passport or ID card), a copy of a utility bill, or a copy of a debit/credit card. The casino may also make phone calls for verification.
- Money Transfers: It is not possible to transfer money from your account to another person within the casino.
Explore Over 8000 Games at Immerion Casino
Immerion Casino offers a catalog of more than 8,000 games, which we consider to be exceptionally diverse. This game library is powered by over 80 software developers, including Play'n GO, Yggdrasil Gaming, and Nolimit City. Additionally, Evolution Gaming provides high-quality live games for the casino. Here, you'll find more details about the games available at Immerion.
Try Over 7,400 Slot Games at Immerion Casino
The casino features more than 7,400 slot games in its library. Better yet, Immerion Casino has established very specific sections to help you quickly find your favorite game, saving you time. You also have the option to bookmark your favorite games, allowing you to easily create your own personalized game library. Below, we present the various sections and the best online slots to play.
- Lucky Win Spins X - 1spin4win
- Immortal Ways Spooktacular - RubyPlay
- Cloud Princess - Hacksaw
- Fortune Skulls - NetGame
- Ancient Rome - EAgaming
- Golden Joker 243 - 1spin4win
- Money Train 4 - Relax
- Fiesta Explosiva DuoMax - Bangbanggames
- Day of Muerte - OnlyPlay
- Crystal Ball Multi Symbols - Gamomat
- Luxury Vegas - KAGaming
- Baron: Lord of Saturday - Play'n GO
- Midas Golden Touch - Thunderkick
- Aphrodite Goes Wild - Yggdrasil
- Legacy of Dead - Play'n GO
- Ankh of Anubis Awakening - Play'n GO
- Mental - Nolimit City
- Divine Divas - Play'n GO
Available Table, Card, and Dice Games
Regarding table games, the casino does not have a dedicated section for them. During our analysis, we counted just over 30 games, including blackjack, roulette, poker, video poker, baccarat, and dice games. Here's a glimpse of some of these games:
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Oasis Poker - BetSoft
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Blackjack - GameArt
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All American Poker 100 Hand - Habanero
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Craps - Play'n GO
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Casino Roulette - Wazdan
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Baccarat - Hacksaw
Play Over 550 Live Games at Immerion Online Casino
If you enjoy playing against a live dealer from your location, Immerion Casino has everything you need. Indeed, over 550 live games await you, ensuring a varied and immersive casino gaming experience. Most of these variants are provided by Evolution Gaming, recognized as the leader in live casino gaming. The top live games you can try at this casino include:
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Live Roulette: +58
- Lightning Roulette - Evolution Gaming
- Speed Roulette - Evolution Gaming
- XXXTreme Lightning Roulette - Evolution Gaming
- VIP Roulette - Evolution Gaming
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Live Blackjack: +280
- Power BlackJack - Evolution Gaming
- Lightning Blackjack - Evolution Gaming
- Blackjack VIP - Evolution Gaming
- Salon Prive Blackjack - Evolution Gaming
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Live Game Shows: +30
- Funky Time - Evolution Gaming
- Cash or Crash - Evolution Gaming
- Crazy Coin Flip - Evolution Gaming
- Monopoly - Evolution Gaming
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Live Baccarat: +100
- Lightning Baccarat - Evolution Gaming
- Speed Baccarat - Evolution Gaming
- Baccarat - Evolution Gaming
- Golden Wealth Baccarat - Evolution Gaming
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Live Poker and Video Poker: +50
- Extreme Texas Holdem - Evolution Gaming
- Video Poker - Evolution Gaming
- Teen Patti - Evolution Gaming
- Caribbean Stud Poker - Evolution Gaming
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Live Dice Games: +5
- Lightning Dice - Evolution Gaming
- Craps - Evolution Gaming
- First Person Craps - Evolution Gaming
- Football Studio Dice - Evolution Gaming
Over 50 Mini and Crash Games
The casino also offers mini games and crash games that you can find in the Instant Wins section. Games such as bingo, scratch cards, and keno are available, although they do not have a specific section. To locate these types of games, we utilized the casino's search function. Below are the top games we discovered for you.
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Over 50 Crash Games
- Aviator - Spribe
- Plinko XY - BGaming
- Mine Gems - BGaming
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Over 40 Bingo Games
- Just A Bingo - Belatra
- Halloween Bingo - Belatra
- Wild Bingo - Platipus
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Over 40 Scratch Card Games
- Luck & Magic Scratch - BGaming
- Jhana of God: Scratch - Evoplay
- Happy Scratch - Hacksaw
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Over 20 Keno Games
- The Candy Keno - Mascot
- Burning Keno - EGT
- Super Keno - KAGaming
Mobile Compatibility of Immerion Casino
Recognizing that many players now prefer to play on the go, our team checked the accessibility of Immerion Casino from iOS and Android mobile devices. We found that this casino is instantly accessible through all web browsers, including Google, Chrome, and Safari.
When comparing the mobile version of the casino to desktop access, we were pleasantly surprised to find the same level of smoothness and responsiveness. However, our observations do not stop there. Here are some additional insights related to our mobile experience.
- 500% Bonus
- 10% Daily Cashback
- 10% Weekly Cashback
- Over 8,000 Games Available
- Choice of Over 20 Languages
- 80+ Developers
- Free Demo Available
Our team also took the opportunity to check if this casino has a downloadable mobile app. After searching through stores like the Play Store and App Store, we found none. The same goes for the availability of a shortcut for quicker access.
Deposit and Withdraw at This Casino by Following These Steps in 2024
To provide you with an optimal experience, Immerion Casino offers 9 traditional payment methods (Mastercard, Visa, Bank Transfer, Paysafecard, Rapid, MoonPay, Apple Pay, Revolut) as well as 10 cryptocurrencies (Bitcoin, USDC, Tron, Ethereum, Litecoin, Digitalcoin, Binance Coin, Dogecoin, USDT, Immerion USD (IMR), Polygon, BSC). You can use all of these payment methods to make a deposit; however, only cryptocurrencies are permitted for withdrawals. Here are the steps to fund your account and withdraw your winnings.
Fund Your Account in One Click
At Immerion Casino, the minimum deposit accepted is $10, and the maximum withdrawal amount is $4,000 for all payment methods except MoonPay ($18,000). With cryptocurrencies, there is no minimum deposit requirement. To make a deposit, follow these steps:
- Click on "Deposit" or Your "Balance": After logging in, click on "Deposit" at the bottom of the page or on your "Balance" in the top right corner to begin the process.
- Select a Payment Method: You have two options. Choose between "Crypto Deposit" and "Card Deposit". Then, select your preferred payment method based on your choice.
- Enter Your Details: Choose your currency, enter the amount you wish to deposit, and provide your banking information. Then click the green "Buy" button to finalize your transaction.
Deposits at this casino are processed instantly.
How to Withdraw Winnings
For withdrawals, Immerion Casino only accepts cryptocurrencies. You can choose from 10 crypto assets, including Bitcoin, Litecoin, Ethereum, Dogecoin, and Tether. You will also find the casino's digital currency: IMR. The allowed withdrawal limits are as follows.
- Minimum Withdrawal: 0.00058 BTC
- Maximum Withdrawal: 1000 USDT
By ensuring you adhere to these limits, follow the steps below to withdraw money from this online casino:
- Access the Cashier: On the casino homepage, click on your "Balance" or "Deposit" to open the cashier.
- Go to the "Withdrawal" Section: Once logged into the cashier, you will see three sections (Crypto Deposit, Card Deposit, Withdrawal). Click on "Withdrawal" to proceed to the next step.
- Select a Payment Method: By clicking the arrow next to "Select a Currency," you will be able to choose from 10 cryptocurrencies. Select one to proceed with the transaction.
- Enter Payment Details: After selecting a payment method, fill in the required fields for your crypto address and the withdrawal amount.
- Confirm the Request: Once you have provided the payment details, click the green "Send" icon to finalize your withdrawal request.
For your information, the casino does not charge any fees on deposits. The processing time for transactions can take up to 72 hours, but this is not a strict limit. The casino reserves the right to conduct KYC verification before final approval.
For those looking for more payment options such as Interac or PayPal, we recommend checking our Top 10 casinos list where you will find the likes of 888 Casino or Luxury Casino which both offer a great range of local payment methods as well as excellent bonuses.
Open a Player Account with Ease at Immerion Casino in 2024
- Click on Register: Once on the site, click the green "Register" button located in the top right corner. This will take you to the next step.
- Fill out Form 1: At this stage, provide your email and password. Also, check the boxes to confirm that you are over 18 and that you accept the bonus offer. After that, click "Next".
- Fill out Form 2: Enter your personal information, including your first name, last name, date of birth, and country of residence. Then click the green "Register" button to finalize.
- Validate Account Creation: After registration, the casino will send you a validation link via email. Check your inbox and click on the link to access your account.
During our test, we were able to easily log in to the casino and access all its services after following these steps.
Steps to Follow to Log In to Immerion?
To access your account again after logging out, follow these steps:
- Click on LOGIN: Once you are on the homepage, click the green "LOGIN" button.
- Enter Your Credentials: At this stage, provide your email address and password.
- Access Your Account: After entering your email and password, click the "Login" button to open your account.
Immerion Casino: License, Security, and Promotion of Responsible Gaming
Immerion has a section where it clearly outlines its commitments to responsible gaming. The first aspect discussed is the legal age for play. Individuals under 18 cannot create an account at this casino. It also recommends the following four measures to help protect minors:
- a- Do not share your login information with anyone;
- b- Do not activate the "remember password" function on login screens;
- c- Do not share your credit card or bank account information with minors;
- d- Install parental control or internet filtering software on your computer. They recommend:
- CyberPatrol: https://www.cyberpatrol.com
- GamBlock: http://www.gamblock.com
- Net Nanny: http://www.netnanny.com
Understanding that signs of addiction can often be hard to detect, Immerion Casino encourages its members to regularly take a self-assessment test at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem to gauge their level of risk. Subsequently, they propose eight rules to follow for safe play. Here are three that particularly caught our attention:
- It is prohibited to double your bet on a gambling game just to recover previous losses.
- Set a budget before you start and ensure you stick to it strictly.
- Never gamble while intoxicated, under the influence of drugs, fatigued, or depressed.
Through its customer service, Immerion Casino also offers a series of measures that allow its members to play confidently and maintain control. You have the option to set betting limits, track your activity and playtime, or even initiate a self-exclusion.
Immerion Casino: Legal License and Management Company
Upon exploring its homepage and the section dedicated to general terms and conditions, Immerion Casino states that it holds accreditation from Curaçao eGaming under the license OGL/2024/758/0228. It is managed by Goodwin NV, a company registered under the number 151353, headquartered at Abraham de Veerstraat 1, Willemstad, Curaçao.
SSL Encryption System in Use!
To protect confidential data and prevent identity theft among its members, Immerion employs the SSL encryption protocol. This ensures that your private information is fully secured during transmission. In its privacy section, it specifies that there is no collection, storage, or transfer of your credit card data under any circumstances. Payment transactions are entirely processed via the secure server of the payment gateway.
Player Reviews and Complaint Procedure
Among players who have experienced the services offered by Immerion Casino, many have shared their opinions on their quality. Our team took the time to explore these reviews on dedicated platforms like Trustpilot to summarize the most notable feedback.
- I appreciate the cashback offers. The customer support team is excellent, always ready to help with any issues.
- Honestly, Immerion is quite good. The games are interesting and varied. Withdrawal times are rather mediocre, but I suppose that's just due to the fight against fraud.
- Immerion is my go-to for online casinos. It's sleek, modern, with an incredible selection of games. I'm always pleased with their cashback and the rewards available for loyal players.
- Don't play here! No customer service and withdrawal is impossible. Self-exclusion is not an option.
- Don't deposit at this casino: Everything goes smoothly when you make a deposit, but problems arise when you want to withdraw. Customer service is also very poor. I contacted customer support and Anna, the agent who greeted me, just told me to be patient, and it was always the same response.
- It's impossible to withdraw your money after winning. I can no longer trust them. It's just a one-sided platform for their benefits.
For any complaints regarding the quality of services at Immerion Casino, particularly concerning the protection of private data, you can submit your complaints via email to [email protected]. If you are not satisfied with the casino's response, you may file an additional complaint with your national data protection authority.
Customer Service: Responsive and Efficient Live Chat
After signing up, our team wanted to test the customer support. To do this, we clicked on the "Assistance" button to access the live chat located in the bottom right corner, just before the "Profile" tab. From the very first contact, we were greeted by Arthas, a customer service representative, who enthusiastically answered our questions. It was indeed a real person, not a bot. The agent's initial messages were in English, but since our question was posed in French, he used an automatic translator to respond.
The wait time was 5 seconds, which we found very satisfactory. In addition to live chat, the casino offers support via email at [email protected]. However, there is currently no phone line available to reach them. Here is our feedback after testing this service:
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Live Chat
This service is accessible not only to casino members but also to all visitors, registered or not.
- Main Language: English
- Automatic Translation to French: Yes
- Response Time: 5 seconds
- Clarity: ✅
- Friendliness: ✅
- Bot or AI: ❌
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Email Messaging
We attempted to contact the casino via email, but we received a response after 4 hours. We can confirm that this channel is available 24/7. Note that it is advisable to translate your message into English before sending it. By clicking the designated link, we were redirected to our email with the following pre-filled message: "Hello, I need assistance with...".
- Main Language: English
- Response Time: 4 hours
- Friendliness: ✅
- Clarity: ✅
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Phone Call
We will keep you updated as soon as a phone line becomes available.
Areas for Improvement at Immerion Casino
Our review highlighted several weaknesses that Immerion Casino should address to remain competitive in the market. The most notable are listed below:
- Lack of a section for bonuses and promotions
- No tournaments organized
- Absence of no-deposit bonuses
- No shortcut or downloadable mobile app available
Frequently Asked Questions
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What games can I play after claiming the welcome bonus?
After claiming the sign-up offer, players can only enjoy slot games. -
Is the welcome bonus cashable?
Yes. Both sign-up offers are cashable. They are subject to a wagering requirement of 25x or 30x the amount of the bonus and the deposit. -
What is the average response time for live chat on Immerion Casino?
Immerion Casino's customer support responds in less than 5 seconds via live chat. -
Does Immerion Casino offer special deals for VIP members?
Although this casino does not have a specific section dedicated to a VIP program, it does offer a 500% bonus up to $60,000 USDT for VIP players. In addition to this offer, VIP members enjoy a personal account manager and cashback valid on live games. -
Are the games accessible on mobile devices?
Yes. Immerion Casino has made its games available on mobile, allowing you to play wherever you are. -
Can I play live games at Immerion Casino?
Yes, there are over 550 live games developed by renowned providers such as Evolution Gaming, Ezugi, and more. -
Is it possible to play mini and crash games at the casino?
Absolutely! You can play mini and crash games at Immerion Casino, with over 50 options available in its game library. -
Is the free play mode available on smartphones and tablets?
Yes! You can play for free on these mobile devices.
Our Final Opinion on Immerion Casino
After evaluating all of Immerion Casino's services, we find that it stands out from its competitors due to its diverse game library and straightforward, accessible payment process. In addition to operating under a Curaçao license, the casino emphasizes player security through SSL encryption and a robust responsible gaming policy. However, it does have some weaknesses, including the lack of no-deposit bonuses, tournaments, and clearly defined sections for promotional offers. These shortcomings should be addressed to allow Immerion to better compete with the market. At the conclusion of our analysis, our team believes that Immerion deserves a rating of 3.5 out of 5.
